Heavy Equipment Field Technician

Southeastern Equipment Company•Dublin, OH
•Onsite

About The Position

The Field Service Technician diagnoses, repairs, and maintains heavy equipment at customer sites. The role involves troubleshooting mechanical, hydraulic, and electrical systems, documenting work accurately, and communicating with customers and team members to provide timely, high-quality service. The position is based in the field in Dublin, Ohio, with regional travel of approximately 15 days per year. It is full-time, non-exempt, and day shift.

Requirements

  • High school diploma or GED.
  • Strong understanding of hydraulic, electrical, and mechanical systems.
  • Ability to read and interpret schematics and technical manuals.
  • Must have or be able to obtain DOT physical certification.
  • Strong interpersonal skills and a customer-service mindset.
  • Able to lift 50–100 lbs, stand for long periods, and use power tools daily.

Nice To Haves

  • 2+ years of experience in diesel, agricultural, automotive, or heavy equipment repair.
  • Technical degree in Diesel, Heavy Equipment, or a related field.
  • Welding and cutting torch experience.

Responsibilities

  • Diagnose and repair heavy equipment issues in the field.
  • Recreate customer complaints and recommend additional repairs.
  • Inspect equipment and communicate needed parts and materials.
  • Complete repairs safely and efficiently within quoted time.
  • Maintain a clean, organized, and safe work environment.
  • Enter accurate notes and time entries into electronic work order software.
  • Ensure records are legible and cost items are documented.
  • Follow company procedures for daily documentation and reporting.
  • Communicate equipment status and repairs clearly to customers.
  • Conduct thorough equipment inspections and identify additional service needs.
  • Support the service team in quoting and planning repair work.
  • Follow OSHA safety standards and complete OSHA 10 training.
  • Maintain and return tools and equipment in clean, working condition.
  • Perform daily pre-trip and monthly vehicle inspections.
  • Schedule and perform regular vehicle maintenance.
  • Operate the field vehicle in compliance with DOT regulations.
  • Support team members and assist with job quoting and planning.
  • Communicate respectfully and professionally with customers and coworkers.
  • Represent Southeastern Equipment's values and mission in all interactions.

Benefits

  • Competitive hourly compensation
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with company match
  • Paid time off and holidays
  • Ongoing training and development opportunities
  • Supportive, team-oriented environment
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