Heavy Equipment Field Technician

Warren CAT • Amarillo, TX

9h

About The Position

The Machine Field Technician II provides high-quality repair service on equipment, responding to customer needs in a positive, caring, and timely manner while ensuring maximum value for work performed. The role involves diagnosing, repairing, testing, and adjusting equipment and components, completing related documentation, and mentoring Machine team members. This is a safety-sensitive field position with required travel of up to 40%.

Requirements

• High school diploma or GED, three to five years of related experience and/or training, or an equivalent combination of education and experience.
• Ability to read and comprehend simple instructions, short correspondence, and memos, and to write simple correspondence.
• Ability to effectively present information in one-on-one and small-group situations to customers, clients, and other employees.
• Clean driving record and ability to obtain a CDL within 90 days of hire for field assignment; must be at least 21 to be assigned and operate a field vehicle.
• In-depth knowledge of basic hand tools, air tools, precision measuring tools and instruments, laptops, diagnostic software, and cranes and rigging equipment.
• Must be certified in air conditioning.
• Flexibility to work various schedules, including shift work, required overtime, and on-call work.
• Must obtain or currently possess adequate tooling to perform duties.
• Successfully complete the Work Steps assessment.
• Required travel up to 40%.

Responsibilities

• Complete assigned jobs and tasks to meet flat-rate times and re-do metrics.
• Complete related paperwork and use required databases accurately and promptly, including work orders, parts orders, JSA, DBS, SIMS, SIS web, and STW.
• Remove and install parts, disassemble and assemble components, and test and adjust assemblies with minimal supervision.
• Provide accurate information to management for quoting.
• Diagnose and troubleshoot problems, recommend repairs, and perform critical machine and engine repairs and adjustments.
• Test and verify the correct operation of repairs and adjustments.
• Apply general failure analysis and procedures to determine the proper diagnosis.
• Mentor Machine team members.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Additional benefits as part of a comprehensive benefits package

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED