Heavy Equipment Field Technician (Mechanic)

EquipmentShare • Wilmington, NC

4d

About The Position

EquipmentShare is hiring a Heavy Equipment Field Technician (Mechanic) at its rental facility in CITY, STATE. The technician will maintain and repair a variety of customer- and company-owned heavy equipment, aerial lifts, and tools, using technology to create and monitor work orders, track service intervals, order parts, and diagnose problems. The role involves working independently on complex mechanical, electrical, hydraulic, and diesel systems, documenting work, and assisting with equipment and parts pickup and delivery. When required, the technician travels to customer job sites and maintains a clean, professional service vehicle. Year-round company-provided OEM training is available. The position is safety-sensitive and an employment offer is contingent on passing a 10-panel drug screen; employment is also contingent on passing a background check.

Requirements

• Must own tools applicable to the position.
• Advanced mechanical aptitude and working knowledge of tools.
• Extensive knowledge of construction equipment and an advanced understanding of schematics and diagrams.
• Superior customer service, teamwork, and verbal and written communication skills.
• High school diploma.
• Valid driver's license with an acceptable driving record; must have a clean driving record.
• Must be at least 21 years old to operate a company vehicle.
• Must be able to move, stand, stoop, and bend freely and lift up to 50 pounds at times.
• Must pass a 10-panel drug screen as a condition of an employment offer; employment is contingent on passing a background check.

Nice To Haves

• Trade school certificate.
• Experience in field service, maintenance, and repair.
• Knowledge of OSHA requirements.

Responsibilities

• Practice safe job practices when repairing equipment.
• Use technology, including laptops and tablets, to create, assign, and monitor work orders, track machine service intervals, order parts, and diagnose issues.
• Maintain and repair complex mechanical, electrical, hydraulic, and diesel systems on a variety of rental and customer equipment and tools, using a high degree of independent judgment.
• Assist in training lower-level technicians as needed.
• Maintain complete and timely paperwork and electronic documentation of work performed, including work orders.
• Assist with pickup and delivery of equipment and parts.
• When required, travel to customer job sites to repair or maintain rental or customer-owned equipment.
• Maintain the service vehicle in a clean and professional manner.
• Perform other duties as assigned.

Benefits

• Competitive compensation.
• Full medical, dental, and vision coverage for full-time employees.
• Generous paid time off and paid holidays.
• 401(k) with company match.
• Tool and boot reimbursements, role dependent.
• Gym membership stipend and wellness programs.
• Monthly family dinner night.
• Company events, food truck nights, and monthly team dinners.
• 16 hours of paid volunteer time per year.
• Career advancement, leadership training, and professional development opportunities.
• Access to industry-leading diagnostic tools.
• Company-provided year-round OEM training.
• Overtime pay after working 40 hours; additional compensation for on-call scheduling.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED