Heavy Equipment Field Technician (Mechanic)

EquipmentShare•Medford, OR

9d•Onsite

About The Position

EquipmentShare is hiring a Heavy Equipment Field Technician (Mechanic) at its rental facility in Medford, Oregon. The role provides maintenance and repair for a variety of customer- and company-owned heavy equipment, machinery, aerial lifts, and tools, with the opportunity to work on a new fleet. Technicians use the company’s technology to create, assign, and monitor work orders, track service intervals, order parts, and diagnose issues using equipment data. The role calls for independent judgment and may involve traveling to customer job sites for equipment repairs and maintenance. The schedule is Monday through Friday, 7:00 a.m. to 5:00 p.m., with overtime pay after 40 hours and on-call scheduling that includes additional compensation. Year-round company-provided OEM training is offered. This is a safety-sensitive position. Employment is contingent on passing a background check, and this role requires passing a 10-panel drug screen. Some customer worksites may require field technicians to be clean-shaven. EquipmentShare is an equal opportunity employer and describes its Workplace For All initiative as focused on attracting, developing, and retaining people from diverse backgrounds, talents, and perspectives.

Requirements

Must own tools applicable to the position.
Advanced mechanical aptitude and working knowledge of tools.
Extensive knowledge of construction equipment and advanced understanding of schematics and diagrams.
Superior customer service, teamwork, and verbal and written communication skills.
High school diploma.
Valid driver's license with an acceptable driving record; must have a clean driving record.
Must be at least 21 years old to operate a company vehicle.
Able to move, stand, stoop, and bend freely.
Able to lift up to 50 pounds at times.
Must pass a 10-panel drug screen; employment is contingent on passing a background check.

Nice To Haves

Trade school certificate preferred.
Experience in field service, maintenance, and repair preferred.
Knowledge of OSHA requirements preferred.

Responsibilities

Follow safe work practices when repairing equipment.
Use laptops, tablets, and company technology to create, assign, and monitor work orders, track service intervals, order parts, and diagnose equipment issues.
Maintain and repair complex mechanical, electrical, hydraulic, and diesel systems on rental and customer equipment and tools, using independent judgment.
Assist in training lower-level technicians as needed.
Complete and maintain timely daily paperwork and electronic documentation of work performed, including work orders.
Assist with pickup and delivery of equipment and parts.
When required, travel to customer job sites to repair and maintain rental or customer-owned equipment.
Keep the service vehicle clean and professional.
Perform other duties as assigned.

Benefits

Competitive compensation.
Full medical, dental, and vision coverage for full-time employees.
Generous paid time off and paid holidays.
401(k) with company match.
Tool and boot reimbursements, depending on role.
Gym membership stipend and wellness programs, with opportunities to earn PTO and prizes.
Company events, food truck nights, and monthly team dinners.
Monthly family dinner night, subject to restrictions.
16 hours of paid volunteer time per year.
Career advancement, leadership training, and professional development opportunities.
Year-round company-provided OEM training.
Access to industry-leading diagnostic tools.
Additional compensation for on-call scheduling.
Overtime pay after working 40 hours.