Heavy Equipment Field Technician (Mechanic)

EquipmentShare•Knoxville, TN

About The Position

EquipmentShare is hiring a Heavy Equipment Field Technician (Mechanic) at its rental facility in Knoxville, Tennessee. The technician maintains and repairs a variety of customer- and company-owned heavy equipment, machinery, aerial lifts, and tools, with the opportunity to work on the company's fleet of newer equipment. The role uses EquipmentShare technology to create, assign, and monitor work orders, track service intervals, order parts, and diagnose equipment issues using data from many makes and models. The schedule is Monday through Friday, 7:00 a.m. to 5:00 p.m. Overtime pay is offered after 40 hours, and the role is subject to on-call scheduling with additional compensation. Field Technicians may travel to customer job sites when needed. EquipmentShare provides year-round OEM training and access to industry-leading diagnostic tools. This is a safety-sensitive position. Employment is contingent on passing a background check, and this role requires passing a 10-panel drug screen. Some customer worksites may require Field Technicians to be clean-shaven.

Requirements

Own tools applicable to the position.
Have advanced mechanical aptitude and working knowledge of tools.
Have extensive knowledge of construction equipment and an advanced understanding of schematics and diagrams.
Have strong customer service, teamwork, and verbal and written communication skills.
Have a high school diploma.
Hold a valid driver's license with an acceptable driving record.
Be at least 21 years old to operate a company vehicle.
Be able to move, stand, stoop, and bend freely.
Be able to lift up to 50 pounds at times.
Pass a 10-panel drug screen and background check as conditions of employment.

Nice To Haves

Trade school certificate.
Experience in field service, maintenance, and repair.
Knowledge of OSHA requirements.

Responsibilities

Practice safe job practices when repairing equipment.
Use technology, including laptops and tablets, to support work.
Maintain and repair complex mechanical, electrical, hydraulic, and diesel systems on rental and customer equipment and tools, exercising independent judgment.
Assist in training lower-level technicians as needed.
Complete paperwork and electronic documentation of work performed, including work orders, accurately and on time each day.
Assist with equipment and parts pickup and delivery.
When required, travel to customer job sites to repair and maintain rental or customer-owned equipment.
Keep the service vehicle clean and professional.
Perform other duties as assigned.

Benefits

Monthly family dinner night.
Competitive compensation.
Full medical, dental, and vision coverage for full-time employees.
Generous paid time off and paid holidays.
401(k) with company match.
Tool and boot reimbursements, depending on role.
Gym membership stipend and wellness programs.
Company events, food truck nights, and monthly team dinners.
16 hours of paid volunteer time per year.
Career advancement, leadership training, and professional development opportunities.
Year-round company-provided OEM training.
Access to industry-leading diagnostic tools.
Additional compensation for on-call scheduling.