Heavy Equipment Field Technician

James River Equipment Group • Charlotte, NC

6h • Onsite

About The Position

Join the team at James River Equipment in Charlotte. Since 1977, James River Equipment has been providing outstanding John Deere products and services to farmers, businesses, homeowners, and our communities. Each one of our over 50 authorized John Deere dealerships provides a workplace where employees are family and customers return because of the skill, service and trust our employees provide. As we grow, we value people ready to grow a career that makes an impact far beyond just our daily workplace.

Requirements

• Valid driver’s license with an insurable driving record are required to operate a field service truck; medical DOT card is also required
• 3-5 years or more of experience as a mechanic working on diesel equipment, specifically construction and/or forestry equipment is required
• Computer experience in dealer systems such as CDK, John Deere systems or similar, with the ability to utilize laptop systems to help in diagnostic process
• Must be able to train in the dealership location prior to starting road calls

Nice To Haves

• experience as a field technician in heavy equipment industry strongly preferred
• Certification as a Level III John Deere Certified Technician or equivalent is highly preferred

Responsibilities

• Traveling to/from and working safely onsite to get the customer up and running in a timely manner
• Inspecting, diagnosing, repairing, adjusting, and maintaining various types of construction equipment onsite at customer locations
• Utilizing problem-solving resources such as DTAC, technical manuals, personal skills and experience to perform diagnosis of equipment problems
• Requesting proper parts needed for repair through the parts department, keeping track of machine status, and executing the sequence of repairs
• Conducting engine underhauls, head gaskets, rear axle replacement, hydraulic valves and pumps, rock shafts, and transmission repairs
• Preparing accurate inspection and service reports, and maintaining other records as required

Benefits

• Competitive hourly rate of pay
• Monthly technician incentive bonus eligibility
• Extended health, dental, and vision insurance (day one of employment)
• Health savings account options
• Flexible spending account options
• Disability and life insurance
• 401k with employer match and profit share (after 90 days of employment)
• Annual tools and PPE allowance
• Paid time off and paid holidays
• Employee recognition rewards program
• Opportunities to attend a yearly cruise for top performers
• Opportunities for leadership and professional growth
• Quarterly group outings, company events, and employee recognition programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed