Heavy Equipment Field Technician (Mechanic)

EquipmentShare•Baton Rouge, LA

About The Position

EquipmentShare is hiring a Heavy Equipment Field Technician (Mechanic) at its rental facility in Baton Rouge, Louisiana. The role provides maintenance and repair for a variety of customer- and company-owned heavy equipment, machinery, aerial lifts, and tools. Technicians work with the newest fleet in the industry and use EquipmentShare’s technology to create, assign, and monitor work orders, track service intervals, order parts, and diagnose issues using machine data. When required, the Field Technician travels to customer job sites to service equipment. The position is scheduled Monday through Friday, 7:00 AM to 5:00 PM, with overtime pay after 40 hours and on-call scheduling for additional compensation. Year-round company-provided OEM training is offered.

Requirements

Must own tools applicable to the position.
Advanced mechanical aptitude and working knowledge of tools.
Extensive knowledge of construction equipment and an advanced understanding of schematics and diagrams.
Strong customer service, teamwork, and verbal and written communication skills.
High school diploma.
Valid driver’s license with an acceptable driving record.
Must be at least 21 years old to operate a company vehicle.
Able to move, stand, stoop, and bend freely and lift up to 50 pounds at times.
Employment is contingent on passing a background check; this safety-sensitive role is also contingent on passing a 10-panel drug screen.

Nice To Haves

Trade school certificate.
Experience in field service, maintenance, and repair.
Knowledge of OSHA requirements.

Responsibilities

Practice safe job practices when repairing equipment.
Use technology, including laptops and tablets, to perform job duties.
Maintain and repair complex mechanical, electrical, hydraulic, and diesel systems on rental and customer equipment and tools, using independent judgment.
Create, assign, and monitor work orders; track machine service intervals; order parts; and use equipment data to diagnose issues.
Assist in training lower-level technicians as needed.
Maintain complete and timely paper or electronic documentation of work performed, including work orders, on a daily basis.
Assist with equipment and parts pickup and delivery.
Travel to customer job sites when required to repair or maintain rental or customer-owned equipment.
Keep the service vehicle clean and professional when performing field work.
Complete other duties as assigned.

Benefits

Monthly family dinner night.
Competitive compensation.
Full medical, dental, and vision coverage for full-time employees.
Generous paid time off and paid holidays.
401(k) with company match.
Tool and boot reimbursements, depending on role.
Gym membership stipend and wellness programs.
Company events, food truck nights, and monthly team dinners.
16 hours of paid volunteer time per year.
Career advancement, leadership training, and professional development opportunities.
Access to industry-leading diagnostic tools.
Year-round company-provided OEM training.
Additional compensation for on-call scheduling.
Overtime pay after 40 hours.