Heavy Equipment Field Technician (Mechanic)

EquipmentShare•Wilmington, DE
•$20 - $42

About The Position

EquipmentShare is hiring a Heavy Equipment Field Technician (Mechanic) at its rental facility in CITY, STATE. The technician maintains and repairs a variety of customer- and company-owned heavy equipment, machinery, aerial lifts, and tools, with the opportunity to work on a newer fleet. Technicians use EquipmentShare’s technology to create, assign, and monitor work orders, track service intervals, order parts, and diagnose issues using data from hundreds of makes and models. The schedule is Monday through Friday, 7:00 AM to 5:00 PM, with overtime pay after 40 hours. The role is subject to on-call scheduling, with additional compensation provided. Field technicians may travel to customer job sites for repairs and maintenance when required. Year-round company-provided OEM training is offered.

Requirements

  • Must own tools applicable to the position.
  • Advanced mechanical aptitude and working knowledge of tools.
  • Extensive knowledge of construction equipment and an advanced understanding of schematics and diagrams.
  • Superior customer service, teamwork, and verbal and written communication skills.
  • High school diploma; a trade school certificate is preferred.
  • Field service, maintenance, and repair experience is preferred.
  • Valid driver’s license with an acceptable, clean driving record.
  • Must be at least 21 years old to operate a company vehicle.
  • Must be able to move, stand, stoop, and bend freely.
  • Must be able to lift up to 50 pounds at times.
  • Passing a 10-panel drug screen is a condition of employment for this safety-sensitive position.
  • Passing a background check is a condition of employment.

Nice To Haves

  • Trade school certificate.
  • Experience in field service, maintenance, and repair.
  • Knowledge of OSHA requirements.

Responsibilities

  • Practice safe job practices while repairing equipment.
  • Use technology, including laptops and tablets, to support work.
  • Maintain and repair complex mechanical, electrical, hydraulic, and diesel systems on rental and customer equipment and tools, using a high degree of independent judgment.
  • Create, assign, and monitor work orders, track machine service intervals, order parts, and diagnose equipment issues using available technology and data.
  • Assist in training lower-level technicians as needed.
  • Complete paperwork and electronic documentation of work performed in work orders accurately and promptly each day.
  • Assist with picking up and delivering equipment and parts.
  • When required, travel to customer job sites to repair or maintain rental or customer-owned equipment.
  • Maintain the service vehicle in a clean and professional manner.
  • Perform other duties as assigned.

Benefits

  • Monthly family dinner night, subject to restrictions.
  • Competitive compensation.
  • Full medical, dental, and vision coverage for full-time employees.
  • Generous paid time off and paid holidays.
  • 401(k) with company match.
  • Tool and boot reimbursements, depending on role.
  • Gym membership stipend and wellness programs, with opportunities to earn PTO and prizes.
  • Company events, food truck nights, and monthly team dinners.
  • 16 hours of paid volunteer time per year.
  • Career advancement, leadership training, and professional development opportunities.
  • Access to industry-leading diagnostic tools.
  • Year-round company-provided OEM training.
  • Additional compensation for on-call scheduling.
  • Overtime pay after working 40 hours.
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