Heavy Equipment Field Technician (Mechanic)

EquipmentShare•Raleigh, NC

6d•Onsite

About The Position

EquipmentShare is hiring a Heavy Equipment Field Technician (Mechanic) at its rental facility in Raleigh, North Carolina. The technician maintains and repairs a variety of customer- and company-owned heavy equipment, machinery, aerial lifts, and tools, with the opportunity to work on a new fleet. The role uses EquipmentShare’s technology to create, assign, and monitor work orders, track service intervals, order parts, and diagnose issues using information from hundreds of makes and models. The position is scheduled Monday through Friday, 7:00 AM to 5:00 PM. Overtime is paid after 40 hours, and the role is subject to on-call scheduling with additional compensation. When required, the Field Mechanic travels to customer job sites for equipment repair and maintenance. Year-round company-provided OEM training is offered. This is a safety-sensitive position; employment is contingent on passing a 10-panel drug screen and a background check.

Requirements

Must own tools applicable to the position.
Advanced mechanical aptitude and working knowledge of tools.
Extensive knowledge of construction equipment and an advanced understanding of schematics and diagrams.
Superior customer service, teamwork, and verbal and written communication skills.
High school diploma.
Valid driver's license and acceptable, clean driving record.
Must be at least 21 years old to operate a company vehicle.
Ability to move, stand, stoop, and bend freely.
Ability to lift up to 50 pounds at times.
Must pass a 10-panel drug screen; employment is also contingent on passing a background check.

Nice To Haves

Trade school certificate preferred.
Experience in field service, maintenance, and repair preferred.
Knowledge of OSHA requirements preferred.

Responsibilities

Practice safe job practices when repairing equipment.
Use laptops, tablets, and company technology to create, assign, and monitor work orders, track service intervals, order parts, and diagnose issues.
Maintain and repair complex mechanical, electrical, hydraulic, and diesel systems on rental and customer equipment and tools, using a high degree of independent judgment.
Assist in training lower-level technicians as needed.
Complete and maintain paperwork and electronic documentation of work performed, including work orders, accurately and promptly each day.
Assist with equipment and parts pick-up and delivery.
When required, travel to customer job sites to repair and maintain rental or customer-owned equipment.
Keep the service vehicle clean and professional.
Perform other duties as assigned.

Benefits

Competitive compensation.
Full medical, dental, and vision coverage for full-time employees.
Generous paid time off and paid holidays.
401(k) with company match.
Tool and boot reimbursements, depending on role.
Gym membership stipend and wellness programs, with opportunities to earn PTO and prizes.
Company events, food truck nights, and monthly team dinners.
Monthly family dinner night; restrictions apply.
16 hours of paid volunteer time per year.
Career advancement, leadership training, and professional development opportunities.
Year-round company-provided OEM training.
On-call scheduling includes additional compensation.
Overtime pay after 40 hours.
Access to industry-leading diagnostic tools.