Heavy Equipment Field Technician (Mechanic)

EquipmentShare • Raleigh, NC

7d • Onsite

About The Position

EquipmentShare is hiring a Heavy Equipment Field Technician (Mechanic) at its rental facility in Raleigh, North Carolina. The technician will maintain and repair a variety of customer- and company-owned heavy equipment, machinery, aerial lifts, and tools, with the opportunity to work on a newer fleet. The role uses EquipmentShare technology to create, assign, and monitor work orders, track service intervals, order parts, and diagnose equipment issues using information across hundreds of makes and models.

The position follows a Monday-to-Friday schedule from 7:00 AM to 5:00 PM, with overtime pay after 40 hours. On-call scheduling may be required, with additional compensation provided. When needed, field mechanics travel to customer job sites to repair or maintain rental or customer-owned equipment and keep their service vehicle clean and professional. The company provides year-round OEM training.

Requirements

• Must own tools applicable to the position.
• Advanced mechanical aptitude and working knowledge of tools.
• Extensive knowledge of construction equipment and advanced understanding of schematics and diagrams.
• Superior customer service, teamwork, and verbal and written communication skills.
• High school diploma.
• Valid driver's license with an acceptable driving record; must have a clean driving record.
• Must be at least 21 years old to operate a company vehicle.
• Must be able to move, stand, stoop, and bend freely.
• Must be able to lift up to 50 pounds at times.
• Employment is contingent on passing a background check; the position is safety-sensitive and any offer is contingent on passing a 10-panel drug screen.

Nice To Haves

• Trade school certificate preferred.
• Experience in field service, maintenance, and repair preferred.
• Knowledge of OSHA requirements preferred.

Responsibilities

• Practice safe job practices when repairing equipment.
• Use laptops and tablets comfortably to access technology and service information.
• Maintain and repair complex mechanical, electrical, hydraulic, and diesel systems on rental and customer equipment and tools, using independent judgment.
• Create, assign, and monitor work orders, track machine service intervals, order parts, and diagnose equipment issues using available data.
• Assist in training lower-level technicians as needed.
• Complete paperwork and electronic documentation of work performed in work orders accurately and promptly each day.
• Assist with pickup and delivery of equipment and parts.
• Travel to customer job sites when required to repair or maintain rental or customer-owned equipment.
• Maintain the service vehicle in a clean and professional manner.
• Complete other duties as assigned.
• Participate in year-round company-provided OEM training.

Benefits

• Competitive compensation
• Full medical, dental, and vision coverage for full-time employees
• Generous PTO and paid holidays
• 401(k) with company match
• Tool and boot reimbursements (role dependent)
• Gym membership stipend and wellness programs
• Company events, food truck nights, and monthly team dinners
• 16 hours of paid volunteer time per year
• Career advancement, leadership training, and professional development opportunities
• Access to industry-leading diagnostic tools
• Overtime pay after working 40 hours
• Additional compensation for on-call scheduling
• Monthly family dinner night

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED