Heavy Equipment Field Technician (Mechanic)

EquipmentShare•Austin, TX

7d•Onsite

About The Position

EquipmentShare is hiring a Heavy Equipment Field Technician (Mechanic) at its rental facility in Central Austin, Texas. The role provides maintenance and repair for a variety of customer- and company-owned heavy equipment, machinery, aerial lifts, and tools. Technicians work with EquipmentShare’s technology to create, assign, and monitor work orders, track service intervals, order parts, and diagnose equipment issues using information from a wide range of makes and models. The position offers the opportunity to work on a newer equipment fleet and includes year-round company-provided OEM training. The schedule is Monday through Friday, 7:00 AM to 5:00 PM, with overtime pay after 40 hours. The role is subject to on-call scheduling, with additional compensation provided. When required, the Field Technician travels to customer job sites to repair or maintain rental or customer-owned equipment and maintains a clean, professional service vehicle. This is a safety-sensitive position; employment offers are contingent on passing a 10-panel drug screen. Employment is also contingent on passing a background check.

Requirements

Must own tools applicable to the position.
Advanced mechanical aptitude and working knowledge of tools.
Extensive knowledge of construction equipment and an advanced understanding of schematics and diagrams.
Superior customer service, teamwork, and verbal and written communication skills.
High school diploma.
Valid driver's license with an acceptable driving record.
Must be at least 21 years old to operate a company vehicle.
Able to move, stand, stoop, and bend freely.
Able to lift up to 50 pounds at times.
May need to be clean shaven to enter worksites for customers with that requirement.
Must pass a 10-panel drug screen as a condition of an employment offer; employment is contingent on passing a background check.

Nice To Haves

Trade school certificate preferred.
Experience in field service, maintenance, and repair preferred.
Knowledge of OSHA requirements preferred.

Responsibilities

Practice safe job practices when repairing equipment.
Use technology, including laptops and tablets, to support work.
Maintain and repair complex mechanical, electrical, hydraulic, and diesel systems on rental and customer equipment and tools, using independent judgment.
Use company technology to create, assign, and monitor work orders, track machine service intervals, order parts, and diagnose issues.
Assist in training lower-level technicians as needed.
Complete paperwork and electronic documentation of work performed, including work orders, accurately and on time each day.
Assist with pickup and delivery of equipment and parts.
When required, travel to customer job sites to repair or maintain rental or customer-owned equipment.
Maintain the service vehicle in a clean and professional manner.
Perform other duties as assigned.

Benefits

Monthly family dinner night, subject to restrictions.
Competitive compensation.
Full medical, dental, and vision coverage for full-time employees.
Generous paid time off and paid holidays.
401(k) with company match.
Tool and boot reimbursements, role dependent.
Gym membership stipend and wellness programs, with opportunities to earn PTO and prizes.
Company events, food truck nights, and monthly team dinners.
16 hours of paid volunteer time per year.
Career advancement, leadership training, and professional development opportunities.
Year-round company-provided OEM training.
Access to industry-leading diagnostic tools.
Additional compensation for on-call scheduling.
Overtime pay after 40 hours.