Heavy Equipment/Aerial Experienced Field Mechanic

Empire Southwest•Tucson, AZ

9d•$24 - $45•Onsite

About The Position

Empire Southwest is seeking experienced heavy equipment and aerial field mechanics to troubleshoot, repair, recondition, and service Caterpillar and other allied machines, systems, and powertrain components. The role diagnoses electrical, hydraulic, and powertrain malfunctions and failures, identifies root causes using electronic tools, schematics, and other methods, and communicates equipment condition, status, and recommendations to clients, associates, and management. The position is based in the field, with travel to remote locations as needed. The work schedule will be provided by the leader, and overtime may be required. Pay ranges from $24.36 to $45.32 per hour; the specific rate and position grade depend on applicable differentials and the candidate’s experience and skills. This is a safety-sensitive position. The employee must follow applicable safety policies and company standards, maintain good client relations, manage repair-job costs, prepare service reports, keep company equipment clean and orderly, and maintain required personal tools. Other duties include learning and using Empire, Caterpillar, and allied-product procedures and systems, maintaining a current MSHA card when required by the work area, providing on-the-job training when assigned, making warranty recommendations, and communicating to clarify instructions or discuss job scope and progress. A forklift may be operated with appropriate certification. Empire Southwest is an equal opportunity employer and provides reasonable accommodations during the employment process.

Requirements

At least six months of related experience in a similar role and environment.
High school diploma or GED.
Valid, current driver’s license.
Ability to speak, read, write, and comprehend English.
Successful completion of the eTRAIN skills assessment.
Excellent client service skills.
Ability to keep safety a priority in the work environment.
Ability to communicate verbally and in writing about equipment conditions, problems, recommendations, and repairs.
Basic computer and internet knowledge, including knowledge of operating scanning and diagnostic tools.
Knowledge and skills to operate and understand diagnostic equipment, including computerized instrumentation.
Knowledge of Caterpillar machine components and systems.
Ability to work cooperatively and communicate effectively.
Appropriate conduct and grooming in accordance with company policy.
Acceptable attendance to meet company standards and requirements.
Ability to meet the physical demands of the role, including regularly sitting, using hands, talking or hearing, standing, walking, reaching, climbing or balancing, stooping or kneeling, and lifting or moving up to 60 pounds.

Nice To Haves

At least five years of heavy equipment technician experience, preferably in a dealership environment.
Caterpillar work experience.
Proficiency rebuilding and repairing machinery, including hydraulics, electrical systems, powertrains, engines, and Tier IV emissions systems.
Experience with failure analysis and warranty-claims procedures.
Forklift certification, if operating a forklift.

Responsibilities

Troubleshoot and diagnose equipment malfunctions and failures.
Repair, recondition, and maintain equipment, machines, systems, powertrain components, and other parts.
Identify and evaluate root-cause failures using electronic tools, schematics, and other troubleshooting methods.
Communicate equipment conditions, machine status, recommendations, problems, and repair processes to clients, associates, and management.
Maintain good client relations and support corporate marketing objectives.
Prepare service reports.
Plan and control the cost of repair jobs.
Keep company equipment clean, orderly, and in good condition.
Work safely and comply with applicable safety policies, company policies, procedures, and standards.
Own and maintain required personal tools.
Learn and use Empire, Caterpillar, and allied-product procedures and systems.
Maintain a current MSHA card if required by the work area.
Provide on-the-job training to technicians and helpers as assigned.
Make warranty recommendations.
Clarify instructions and discuss job scope or progress with appropriate individuals.
Work overtime as needed and travel to remote locations as needed.
Promote corporate values and perform other related duties as assigned.