Heavy Equipment/Aerial Experienced Field Mechanic

Empire Southwest•Reno, NV

17h•$24 - $45•Onsite

About The Position

Repair, recondition, and service Caterpillar and other Empire line allied machines, systems, and components in the field, and prepare equipment for delivery. Troubleshoot and diagnose malfunctions and failures in machine and engine systems and their components. The role may involve working in adverse weather, traveling to remote locations, accepting out-of-town assignments that require extended overnight stays, and working overtime as needed. Communicate equipment conditions, problems, recommendations, instructions, and repair processes to associates, clients, and management. Prepare service reports, plan and control repair-job costs, maintain company equipment in clean and orderly condition, and support client relations and corporate marketing objectives. Follow company safety policies and other policies, procedures, and standards. Provide on-the-job training to technicians and helpers as assigned, make warranty recommendations, and perform other related duties as assigned. This is an in-field, first/day-shift position. The work schedule will be provided by the leader. The position is safety-sensitive. Physical duties include sitting, using hands, talking or hearing, standing, walking, reaching, climbing or balancing, stooping or kneeling, and lifting or moving up to 50 pounds. The work environment includes moving mechanical parts, high or precarious places, outdoor weather, wet or humid conditions, extreme cold and heat, and usually loud noise. Forklift operation may be required with appropriate certification.

Requirements

At least six months of related experience in a similar role and environment.
High school diploma or GED.
Ability to speak, read, write, and comprehend English.
Valid current driver’s license.
Ability to successfully complete the TRAIN test evaluation/skills assessment.
Excellent client service skills.
Own and maintain required personal tools.
Keep safety a priority and comply with company safety policies.
Demonstrated technical competence and ability to operate and understand diagnostic equipment, including computerized instrumentation.
Knowledge of Caterpillar machine components and systems.
Ability to work cooperatively and communicate effectively.
Ability to obtain and maintain a CDL if required by state or federal law.
Required DOT licensing, medical card, and endorsements as vehicle size dictates.
Acceptable attendance to meet company standards and requirements.

Nice To Haves

At least five years of heavy equipment technician experience, preferably in a dealership environment.
Caterpillar work experience.
Proficiency rebuilding and repairing machinery, including hydraulics, electrical systems, powertrain, engines, and Tier IV emissions systems.
Experience with failure analysis procedures and warranty claims procedures.

Responsibilities

Troubleshoot and diagnose equipment malfunctions and failures.
Repair, recondition, and maintain Caterpillar and other Empire line allied equipment, machines, systems, and components in the field.
Prepare equipment for delivery.
Prepare service reports.
Plan and control the cost of repair jobs.
Maintain company equipment in a clean and orderly condition.
Maintain good client relations and support corporate marketing objectives.
Follow safety policies and comply with company policies, procedures, and standards.
Own and maintain required personal tools.
Learn and use Empire, Caterpillar, and allied product procedures and systems.
Maintain a current MSHA card if the work area requires it.
Provide on-the-job training to technicians and helpers as assigned.
Make warranty recommendations.
Communicate with appropriate individuals to clarify instructions or discuss the scope or progress of a job.
Work overtime and travel to remote locations as needed; accept out-of-town assignments requiring extended overnight stays.
Perform other related duties as assigned and promote corporate values.