Heating Oil Administrative Assistant

Shipley Energy•East Whiteland Township, PA
•$18 - $19

About The Position

The Heating Oil Administrative Assistant supports customers by handling inquiries and payments, providing courteous, friendly, timely, and consistent service in accordance with company procedures. The role manages multiple priorities, responds to emails and calls promptly, and completes assigned tasks within deadlines. It also collaborates with other administrative team members to meet organizational needs and performs other duties as assigned. The company describes its team as guided by values of initiative, responsibility, caring relationships, integrity, and innovation, and encourages applicants who take pride in their work and value a positive environment and opportunities to reach their potential.

Requirements

  • Proficiency with phone systems, Outlook Calendar, and Microsoft Office Suite.
  • Exceptional organizational skills.
  • Demonstrate and communicate initiative, responsibility, caring relationships, integrity, and innovation.
  • Maintain the highest level of confidentiality.
  • Professional writing ability.
  • Comfort working with deadlines and responding to emails promptly.
  • Proven customer service and communication skills with professionals of all types.

Nice To Haves

  • Three to five years of general business experience is preferred.

Responsibilities

  • Serve customer needs and process inquiries in a courteous, friendly, and timely manner.
  • Provide consistent, quality customer service in accordance with company procedures.
  • Process customer payments.
  • Manage multiple priorities and complete calls and assigned tasks in a timely manner.
  • Collaborate with other administrative team members to meet organizational needs.
  • Complete other duties as assigned.
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