Heating Oil Administrative Assistant

Shipley Energy•Malvern, PA

About The Position

The Heating Oil Administrative Assistant supports customers and the organization by responding to customer needs, processing inquiries and payments, and completing administrative tasks in a timely manner. The role works collaboratively with other administrative team members and handles multiple priorities while maintaining confidentiality and providing courteous, consistent service in accordance with company procedures. The company describes a positive work environment and encourages applicants who take pride in their work and want to reach their full potential.

Requirements

  • Proficiency with phone systems, Outlook Calendar, and Microsoft Office Suite.
  • Exceptional organizational skills.
  • Communicate and exemplify initiative, responsibility, caring relationships, integrity, and innovation.
  • Maintain the highest level of confidentiality.
  • Professional writing ability.
  • Comfort working with deadlines and responding to emails in a timely manner.
  • Proven customer service and communication skills with professionals of varied backgrounds.

Nice To Haves

  • Three to five years of general business experience is preferred.

Responsibilities

  • Serve customer needs and process inquiries courteously, promptly, and in accordance with company procedures.
  • Provide customers with consistent, quality service.
  • Process customer payments.
  • Manage multiple priorities and complete calls and assigned tasks in a timely manner.
  • Collaborate with other administrative team members to meet organizational needs.
  • Complete other duties as assigned.
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