Heat Pump Sales Engineer

Electric Air • Redwood City, CA

7h • Hybrid

About The Position

Electric Air is a tech-enabled HVAC contractor and venture-backed technology startup that makes the heat pump buying and installation process more accessible and more affordable for homeowners. Heat pumps are a crucial enabler in the transition to clean, renewable electricity. They electrify the most significant load in the home while improving comfort and saving homeowners money. You’ll be joining a team founded by engineers with a deep understanding of thermal systems, energy systems, and rocketry. As a Heat Pump Sales Engineer, you'll guide customers in selecting the perfect heat pump for their homes, emphasizing their needs over sales targets. This role requires understanding their current systems to recommend suitable configurations and provide accurate estimates. To answer customer queries, you'll gain a good grasp of heat pump principles, duct systems, and thermostats. Customer interaction mainly occurs through remote communication, with occasional site visits and time with our installations teams for hands-on experience development. This position combines customer service with technical knowledge, ensuring a seamless experience for both the customer and the company.

Requirements

• 3-5 years of experience in sales and/or engineering roles.
• Proven experience in sales, business development, or technical advisory roles within the HVAC, building services, or solar and battery energy sectors.
• Eagerness to understand heat pump systems and their application.
• Strong skills in customer relationship management.
• Excellent analytical abilities for evaluating the potential options for the homeowners.
• Outstanding communication skills, capable of effectively articulating technical concepts to a varied audience.
• Proficiency in English, both written and spoken.
• Willingness to travel as required to meet business objectives.
• Commitment to fostering a diverse, inclusive work environment aligned with our core values and mission.

Responsibilities

• Develop and manage a project pipeline heat pump installation customers.
• Lead the sales cycle, including client outreach, need assessment, and closing the customers with some after-sales service to ensure customers' needs are met.
• Prepared and presented high-quality, accurate proposals and quotes to customers, addressing complex needs and custom requirements.
• Contribute to the team's efforts in market analysis, strategy development, and policy advocacy related to heat pump and home energy-related technologies.

Benefits

• Competitive salary with performance-based bonuses and incentives.
• Comprehensive benefits package includes health, dental, and vision insurance, a retirement savings plan, and employee wellness programs.
• Professional development opportunities through workshops, courses, and conferences.
• Participation in a dynamic and supportive team committed to positively impacting the environment and communities we serve.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed