Heartbeat Lean Leader

GE HealthCare

About The Position

The Lean Growth Leader is part of the Radiopharmaceutical team and is responsible for designing, adopting, and executing the enterprise-wide Lean transformation of GE HealthCare’s Pharmaceutical Diagnostics (PDx) business in the United States and Canada. The role partners with one or more business leaders and contributes to the business unit’s financial performance while improving customer experience and the experience of field sales and commercial support colleagues. The role co-owns the annual Lean Road Map and execution plan, identifying key processes, KPIs and owners, prioritized improvement opportunities, and the methods and timing needed to achieve business impact. It applies Lean tools—including problem solving, daily management, standard work, action plans, funnel management, and Kaizen events—to develop and execute growth and continuous-improvement plans. The Lean Growth Leader trains and coaches business partners and team members, supports process health check-ins, and helps sustain improvements and build a culture of continuous improvement. The role supports Franchise Pulse Meetings and Daily Management, builds problem-solving capabilities and follow-through on countermeasures, and supports Hoshin Kanri and transformation priorities as needed. Travel is 20–25%.

Requirements

Bachelor of Science or Bachelor of Arts degree.
At least 7 years of overall professional commercial experience.
3–5 years of experience applying Lean tools and systems to drive continuous improvement in transactional or commercial processes.
Proven ability to coach and influence senior leaders and cross-functional teams, including field-based teams.
Experience leading multiple Kaizen events from pre-work through event and closure.
Experience coaching teams through the Kaizen/PDCA approach.
Proficiency in problem solving, daily management, standard work, and facilitation in a commercial or transactional environment.
Excellent time and project management skills.
Significant practitioner experience and technical skills in Growth and Lean tools and processes.
Strong commercial focus on customer and end-user experience.
Willingness to travel 20–25%.
Must be legally authorized to work in the United States; employment visa sponsorship is not available.
Any employment offer is conditioned upon successful completion of a drug screen, as applicable.

Nice To Haves

Master’s or MBA degree.
Healthcare or medical device industry experience.
Sales experience.
Ability to support teams and events through virtual tools such as Microsoft Teams and Miro, as well as on-site workshops.
Experience building or designing an organizational management system.
Experience developing a playbook for the core processes of an organizational business system.
Ability to assess business metrics and situations from a general manager’s or executive leader’s perspective.
Deep practical experience with Lean principles and practices.
Ability to quickly bring order and structure to major initiatives and other critical programs across organizational segments, regions, and functions.
Growth mindset and hands-on approach.

Responsibilities

Co-own and support development of the annual Lean Road Map and execution plan with business partners.
Identify major processes, key performance indicators (KPIs), process and KPI owners, and prioritized improvement opportunities, including their impact, approach, methods, tools, and timing.
Use Lean tools to design and execute the PDx USCAN Growth Road Map and continuous-improvement plan, including problem solving, daily management, standard work, action plans, funnel management, and Kaizen events.
Develop the KPI bowler aligned with the annual operating plan and process-improvement opportunities.
Develop action plans required to achieve annual objectives.
Develop and deploy the Kaizen funnel and daily-management implementation funnel required to achieve annual objectives or multi-year improvement strategies.
Apply the Problem-Solving Process to KPIs that are off target.
Establish and execute a roadmap to build, implement, and measure Standard Work across business partners’ processes.
Train and coach key team members to develop the organization’s ability to deploy Lean tools with decreasing reliance on the PDx USCAN Lean Team.
Co-own process health check-ins to support leaders during change, sustain improvements, build a continuous-improvement culture, and identify new opportunities.
Support business functions in building and implementing Daily Management from GENBA for Franchise Pulse Meetings, with KPIs connected to Standard Work.
Ensure appropriate training and coaching for effective Daily Management and an “embrace the red” culture.
Support key problem-solving efforts and develop team problem-solving skills, including root-cause problem solving in transactional and commercial environments.
Ensure follow-through on identified countermeasures.
Support Hoshin Kanri and Transformation Improvement Priorities as needed.
Coach and develop business partners and direct reports as Lean leaders, build core skillsets, and drive a continuous-improvement mindset.
Travel 20–25%.