Heart Failure Director, RN

Carilion Clinic•Roanoke, VA

5d•$107,994 - $172,786•Onsite

About The Position

The Heart Failure Director is an RN leadership role with Carilion Cardiovascular Institute, responsible for human resources, operations, finances, and patient care management. The director manages and directs the Advanced Heart Failure program and is responsible for the VAD program and accreditation. This role coordinates program development and operation to improve heart failure care across the continuum, from clinic and hospital care through discharge and home health. It also supports development of palliative and hospice services for patients with advanced heart failure. The director supervises Heart Failure Clinic personnel and works closely with advanced heart failure providers, physicians, operational leaders, and other stakeholders. The role establishes standardized interdisciplinary care protocols, improves workflows and transitions of care, evaluates program effectiveness, and supports regulatory compliance, quality, patient safety, and continuous improvement. Relocation allowance is available.

Requirements

Graduate of an approved School of Professional Nursing.
Bachelor of Science in Nursing (BSN) required.
Must maintain licensure as an RN in the State of Virginia.
Certification within the specialty area required; CHFN certification required within one year of hire.
Effective interpersonal, communication, and teamwork skills.
Analytical business skills and ability to resolve complaints and problems in a customer-focused manner.
Must successfully complete orientation for the position.

Nice To Haves

Master of Science in Nursing (MSN) preferred.
Management experience preferred.

Responsibilities

Manage and direct activities of the Advanced Heart Failure program, including responsibility for the VAD program and accreditation.
Supervise Heart Failure Clinic personnel, including hiring, training, scheduling, and performance evaluation.
Partner with cardiology, cardiothoracic surgery, the department of medicine, physicians, and other stakeholders to facilitate heart failure initiatives and improve patient care.
Coordinate development and operation of the Advanced Heart Failure Program across the continuum of care.
Work with providers to establish standardized interdisciplinary care protocols and reduce variation in care and processes.
Meet with continuum leaders as needed to revise processes and improve patient workflows.
Establish and oversee pathways for patients transitioning from a hospital or Skilled Nursing Facility to Home Health.
Partner with appropriate resources to develop a palliative and hospice program for advanced heart failure patients.
Facilitate communication and care transitions from clinic to hospital, through discharge, and across the continuum.
Evaluate program success through patient interviews, retrospective chart reviews, and data analysis.
Collaborate with CVI Quality to support regulatory and accreditation compliance, quality, and patient safety.
Plan strategies to reduce length of stay, turnaround time, and resource consumption, and to improve patient outcomes and organizational initiatives.
Collaborate with medical staff and operational leadership on evidence-based quality and patient safety initiatives, engaging associates in improvement efforts.
Oversee key functions and processes for systematic, coordinated, continuous improvement of patient care delivery.
Coordinate and facilitate use of statistical process tools and process improvement methodologies.
Guide the growth and development of staff toward patient-centered organizational goals.
Communicate daily with internal and external customers, including patients, families, physicians, and other service lines, to coordinate quality patient care; communicate frequently with managers, service lines, outlying delivery sites, and external organizations to resolve problems and plan long-range activities.