Heart Failure Director, RN

Carilion Clinic•Roanoke, VA

3d•Onsite

About The Position

The Heart Failure Director, RN leads Carilion Cardiovascular Institute’s Advanced Heart Failure program and is accountable for human resources, operations, finances, and patient care management. The director oversees the VAD program and accreditation and supervises Heart Failure Clinic personnel, including hiring, training, scheduling, and performance evaluations. The role partners with cardiology, cardiothoracic surgery, the department of medicine, physicians, and other stakeholders to advance program initiatives and improve patient care across the continuum. The director coordinates the development and operation of the Advanced Heart Failure Program, supports standardized interdisciplinary care protocols, and works with continuum leaders to improve workflows. Responsibilities include establishing transitions from hospitals or skilled nursing facilities to home health, developing palliative and hospice resources for advanced heart failure patients, and facilitating communication and transitions of care from clinic through hospitalization and discharge. The role evaluates program success through patient interviews, retrospective chart reviews, and data analysis; collaborates with CVI Quality on regulatory and accreditation compliance, quality, and patient safety; and plans strategies to improve outcomes and organizational performance. The director also coordinates continuous improvement methodologies and supports the growth and development of staff toward patient-centered organizational goals.

Requirements

Graduate of an approved School of Professional Nursing.
BSN required.
Maintain licensure as an RN in the State of Virginia.
Certification within a specialty area required.
CHFN certification required within one year of hire.
Effective interpersonal, communication, and teamwork skills.
Analytical business skills and ability to resolve complaints or problems in a customer-focused manner.
Successfully complete orientation for the position.

Nice To Haves

MSN preferred.
Management experience preferred.

Responsibilities

Manage and direct activities of the Advanced Heart Failure program.
Oversee the VAD program and accreditation.
Supervise Heart Failure Clinic personnel, including hiring, training, scheduling, and performance evaluations.
Partner with cardiology, cardiothoracic surgery, the department of medicine, physicians, and other stakeholders to facilitate initiatives and improve patient care.
Coordinate development and operation of the Advanced Heart Failure Program across the system’s continuum of care.
Work with Advanced Heart Failure providers to establish standardized interdisciplinary care protocols.
Meet with continuum leaders to revise processes and improve patient workflows.
Establish and oversee pathways for patients transitioning from a hospital or skilled nursing facility to home health.
Partner with appropriate resources to develop palliative and hospice programs for advanced heart failure patients.
Facilitate communication and transitions of care from clinic to hospital, through hospital discharge, and across the continuum.
Evaluate program success through patient interviews, retrospective chart reviews, and data analysis.
Collaborate with CVI Quality to support regulatory and accreditation compliance, quality, and patient safety.
Plan strategies to reduce length of stay, turnaround time, and resource consumption, and to improve patient outcomes and other organizational initiatives.
Collaborate with medical staff and operational leadership on evidence-based quality and patient safety initiatives and engage associates in continuous improvement.
Manage, coordinate, and provide oversight of key functions and processes for systematic, coordinated, and continuous improvement of patient care delivery.
Coordinate and facilitate the use of statistical process tools and process improvement methodologies.
Guide the growth and development of staff toward patient-centered organizational goals and objectives.