Hearing Level Paralegal

Olinsky Law Group•City of Syracuse, NY

About The Position

The Hearing Level Paralegal provides support to attorneys and representatives handling Social Security disability cases at the hearing level. The role develops and manages assigned cases from the time a hearing is scheduled until an Administrative Law Judge (ALJ) issues a decision. The Case Manager serves as the primary contact between the claimant and the hearing representative and works to keep case materials and deadlines on track. This position is based at the firm's Syracuse, New York office.

Requirements

An associate degree and/or paralegal certificate, or two years of relevant work experience, is required.
Customer service skills and experience are required.
Experience with multi-line phone systems, Microsoft Office suites, and data entry is required.

Nice To Haves

A bachelor's degree or higher is preferred.
Prior legal and/or Social Security experience is a plus.

Responsibilities

Maintain client files and regularly update and check case statuses, with particular attention to deadlines.
Draft letters, correspondence, and legal documents for ALJs and medical providers with attention to detail.
Independently monitor and handle deadlines associated with the Social Security Office of Hearings Operations.
Serve as the primary contact for assigned clients by phone or in person to determine their needs.
Send detailed emails to attorneys and representatives documenting client communications and other client-related matters.
Triage incoming mail relating to assigned clients and process it as necessary.
Request records from medical providers and follow up as necessary to ensure requested documentation is received.
Review medical records for date ranges and remove duplicates using a PDF viewer.
Download and upload supporting documents and letters using the Social Security Administration's Business Services online.
Request and collect information from clients, including releases and other documentation.
Assist other Case Managers as necessary to promote a team environment.
Answer incoming phone calls.