Hearing Instrument Specialist/ Audiologist

NationsBenefits, LLC•Lawton, OK
•Onsite

About The Position

NationsBenefits is a healthcare fintech provider of supplemental benefits, flex cards, and member engagement solutions. The Hearing Instrument Specialist/Audiologist evaluates hearing aid candidacy, recommends and fits hearing aids, and builds relationships with patients through education, follow-up care, and community engagement. The role is based in a retail clinical environment that combines professional autonomy with operational support at the Nations Benefits Hearing Center in Lawton, Oklahoma.

Requirements

  • Current audiology license or Hearing Aid Dispensing license in the state of the role.
  • Strong clinical, counseling, and interpersonal skills.
  • Ability to explain technical concepts in a clear, patient-friendly manner.
  • Comfort working in a retail healthcare setting.
  • Commitment to ethical practice and patient-focused care.
  • Willingness to participate in ongoing professional development.

Responsibilities

  • Conduct comprehensive hearing evaluations using best-practice clinical protocols.
  • Interpret test results and recommend individualized hearing care solutions based on patient needs and lifestyle.
  • Present product options clearly, emphasizing value, long-term benefits, and patient outcomes.
  • Program, fit, and verify hearing instruments, including new premium technology from major manufacturers.
  • Perform routine follow-up visits, cleanings, adjustments, and hearing aid repairs.
  • Maintain accurate and compliant patient records, including documentation and outcome measures.
  • Deliver service that supports patient satisfaction, loyalty, and positive clinical outcomes.
  • Collaborate with leadership and peers to support center performance and continuous improvement.
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