Hearing Aid Specialist

Amplifon • Marietta, GA

5d

About The Position

Miracle-Ear is seeking a Hearing Care Professional to lead the customer journey by conducting comprehensive hearing evaluations and providing personalized consultations. The role focuses on helping customers address hearing loss, select appropriate hearing devices, and maintain their hearing health through fittings, demonstrations, and after-care services. The specialist also supports office revenue, customer service, store operations, and community engagement. The position reports to the Area Manager and offers standard business hours, Monday through Friday. Compensation is $100,000–$150,000, including base salary and an uncapped commission structure.

Requirements

• Active licensure as a Hearing Instrument Specialist or Dispensing Audiologist.
• At least 1 year of training or related experience as a Hearing Instrument Specialist.
• Proficiency in Microsoft Office, Windows, CRM, and POS systems.
• Current knowledge of hearing aid devices and technology.

Nice To Haves

• Experience in a customer-facing role with a strong commitment to high-quality service.
• A confident, attentive, empathetic, and solution-oriented approach to customer care.
• Motivation to work in a purpose-driven environment and help others improve their quality of life.

Responsibilities

• Administer comprehensive hearing evaluations and educate customers about the effects of hearing loss.
• Guide customers through hearing-device fittings and demonstrations and educate them about hearing health.
• Provide quality after-care services and personalized consultations tailored to customers’ needs and lifestyles.
• Lead the sale of hearing aids and accessories to contribute to individual and office revenue goals.
• Partner with the Front Office Associate to deliver a high-quality customer experience, manage schedules effectively, and support smooth store operations.
• Maintain accurate customer records and protect customer privacy in compliance with protected healthcare data regulations.
• Support marketing initiatives and manage special events to promote hearing health awareness in the local community.
• Stay current on industry trends and maintain professional credentials through continuous education.

Benefits

• Medical, dental, and vision coverage.
• 401(k) with company match.
• Health Savings Account.
• Life insurance.
• Family hearing aid benefits.
• Paid time off.
• Paid holidays.
• Volunteer time off.
• Parental leave.
• Access to a Wellness Hub and Employee Assistance Program.
• Continuous training, development, and support through the Ampli-Academy and other specialized learning platforms.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed