Hearing Aid Dispenser

Amplifon • Hayward, CA

4d

About The Position

Miracle-Ear is seeking a Hearing Care Professional to lead customers through their hearing-care journey. The role involves administering comprehensive hearing evaluations, providing personalized consultations, and helping customers rediscover the emotions of sound. Reporting to the Area Manager, the Hearing Aid Dispenser contributes to office revenue and community engagement through clinical excellence and customer service.

The position offers standard business hours, Monday through Friday. Compensation is $100,000–$140,000, with additional earning potential through an uncapped commission structure.

Requirements

• Active licensure as a Hearing Instrument Specialist or Dispensing Audiologist.
• At least 1 year of training or related experience as a Hearing Instrument Specialist.
• Proficiency in Microsoft Office, Windows, CRM, and POS systems.
• Current knowledge of hearing aid devices and technology.

Nice To Haves

• Experience in a customer-facing role with a strong dedication to high-quality service.
• A confident, attentive, empathetic, and solution-oriented approach to customer care.
• Motivation to work in a purpose-driven environment and help others improve their quality of life.

Responsibilities

• Administer comprehensive hearing evaluations and educate customers about the effects of hearing loss.
• Guide customers through hearing-device fittings and demonstrations and explain the importance of hearing health.
• Provide after-care services and personalized consultations tailored to customers’ needs and lifestyles.
• Lead sales of hearing aids and accessories to contribute to individual and office revenue goals.
• Partner with the Front Office Associate to deliver a high-quality customer experience, manage schedules effectively, and support smooth store operations.
• Maintain accurate and private customer records in compliance with protected healthcare data regulations.
• Support marketing initiatives and manage special events to promote hearing health awareness and local community engagement.
• Keep up with industry trends and maintain professional credentials through continuing education.

Benefits

• Medical, dental, and vision coverage.
• 401(k) with company match.
• Health Savings Account.
• Life insurance.
• Family hearing aid benefits.
• Paid Time Off (PTO) and paid holidays.
• Volunteer time off.
• Parental leave.
• Access to a Wellness Hub and Employee Assistance Program (EAP).
• Continuous training, development, and support through the Ampli-Academy and other specialized learning platforms.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed