HEALTHY STEPS SPECIALIST

CHILDRENS HOME SOCIETY OF NORTH CAROLINA INC•Greensboro, NC

About The Position

The Children’s Home Society of North Carolina’s HealthySteps Specialist provides education and support to parents and caregivers of children ages 0–3 in a pediatric setting to facilitate healthy growth and development. The position works with pediatric providers, families, and community resources to support children’s development and family well-being. It requires frequent travel within Guilford County and may involve working from a home office. The role is salary exempt and requires flexibility to work some evenings and weekends in addition to the standard scheduled week. When working remotely, the employee must be available by telephone and email during specified hours.

Requirements

Master’s degree in Child Development, Psychology, Social Work, or a related human services field.
Experience and knowledge of early child growth and development, parent-child relationships, child health, and family systems.
Experience assessing the growth and development of infants and children under three years of age.
Expertise in child development issues.
Commitment to working with underserved populations in a community setting.
Empathetic, supportive, and patient approach.
Strong motivational interviewing skills.
Ability to work with people of many cultures.
Ability to take initiative and willingness to learn.
Ability to work well both in teams and independently.
Ability to collect and enter data for program management, evaluation, and reporting.
Ability to work and travel within Guilford County.
Strong written and verbal communication skills.
Strong time management, organization, and attention to detail.
Strong computer skills, including Microsoft applications, electronic data systems, time sheets, expense reports, and virtual meeting platforms.
Ability to work independently from a home office and meet deadlines.
Physical ability to use standard office equipment such as computers, telephones, photocopiers, filing cabinets, and fax machines.
Availability for occasional evening and weekend hours, and ability to work flexible hours to meet business needs.
Valid North Carolina driver’s license, adequate auto insurance, and access to an operating vehicle for CHS business.
Willingness to meet pediatric-office health and background screening requirements, which may include additional drug and health screenings, TB testing, Hepatitis B vaccinations, and review of vaccination records.

Nice To Haves

Preference is given to candidates licensed and currently registered to practice in North Carolina.
Interest in using technology to improve care quality.

Responsibilities

Conduct in-office visits with parents, caregivers, and young children, jointly with pediatric providers or independently.
Work with pediatric providers on care coordination, goal setting, coaching, and education about child development.
Provide anticipatory guidance on common concerns including early learning, fussiness, sleep, feeding, discipline, and toilet training.
Coordinate developmental and behavioral screenings, identify protective and risk factors with families, and coordinate maternal depression screenings.
Track progress during ongoing checkups that assess child development and family factors.
Serve as a resource to the pediatric team and Family Connects home-visitors on developmental and parenting concerns.
Collaborate with the HealthySteps Coordinator.
Participate in regularly scheduled reflective supervision.
Participate in community-wide early childhood meetings when appropriate.
Participate in case consultation discussions with other HealthySteps Specialists and Family Connects home-visitors working on the initiative.
Facilitate parent and caregiver education groups as needed.
Provide referrals and track follow-up to help families connect with community resources, as appropriate.
Contribute to a positive, engaging work environment and demonstrate sensitivity to the service population’s cultural and socioeconomic characteristics.
Demonstrate the CHS Mission, Vision, and Values in performing job duties.
Participate in departmental meetings, training, education, and the quality process.
Comply with CHS’s code of conduct, policies, procedures, and other obligations.
Perform other duties related to department goals and projects as needed.
Follow the pediatric practice’s requirements while on site, including standards of conduct and dress code.
Complete any additional health and background screenings required by the pediatric office served, which may include drug and health screenings, TB testing, Hepatitis B vaccinations, or vaccination-record review.
Travel frequently to conduct business-related activities and work within Guilford County.
Maintain availability by telephone and email during specified hours when working remotely.