HEALTHY STEPS SPECIALIST

CHILDRENS HOME SOCIETY OF NORTH CAROLINA INC•Greensboro, NC

About The Position

The Children’s Home Society of North Carolina’s HealthySteps Specialist provides education and support to parents and caregivers of children ages 0–3 in a pediatric setting to facilitate children’s healthy growth and development. The position works closely with pediatric providers, the pediatric team, Family Connects home-visitors, and the HealthySteps Coordinator to support children and families. It includes conducting visits, coordinating screenings and referrals, tracking progress, providing education, and participating in supervision, consultation, meetings, and training. The role requires frequent travel for business-related activities and the ability to work flexible hours, including some evenings and weekends, in addition to the standard scheduled workweek. The specialist may work from a home office and, when remote, must be reachable by telephone and email during specified hours. Work may take place in an office, care facility, or home environment, with possible exposure to communicable diseases or uncontrolled situations. Upon hire, additional health and background screenings may be required by the pediatric office served, and the employee must follow that practice’s requirements.

Requirements

Master’s degree in Child Development, Psychology, Social Work, or a related human services field.
Experience and knowledge of early child growth and development, parent-child relationships, child health, and family systems.
Experience assessing the growth and development of infants and children under three years of age.
Demonstrated expertise in child development issues.
Demonstrated commitment to working with underserved populations in a community setting.
Empathetic, supportive, and patient approach.
Strong motivational interviewing skills.
Ability to work with people of many cultures.
Ability to take initiative and willingness to learn.
Ability to work well both in teams and independently.
Ability to collect and enter data for program management, evaluation, and reporting.
Ability to work and travel within Guilford County.
Strong written and verbal communication skills.
Strong time management, organization, and attention to detail.
Strong computer skills, including Microsoft applications, electronic data systems, timesheets, expense reports, and virtual meeting platforms.
Ability to work independently from a home office and maintain adherence to deadlines.
Physical ability to use standard office equipment, including computers, telephones, photocopiers, filing cabinets, and fax machines.
Availability for occasional evening and weekend hours; position requires some weekend and evening work and flexible hours to meet business needs.
Valid North Carolina driver’s license, adequate auto insurance, and access to an operating vehicle for CHS business.
Compliance with pediatric office requirements while onsite; additional health and background screenings may be required.

Nice To Haves

Bilingual in Spanish.
Licensed and currently registered to practice in North Carolina; preference given.
Interest in using technology to improve care quality.

Responsibilities

Conduct in-office visits with parents, caregivers, and young children, jointly with a physician or pediatric nurse or independently.
Work with pediatric providers on care coordination, goal setting, coaching, and education about child development.
Provide anticipatory guidance on common concerns, including early learning, fussiness, sleep, feeding, discipline, and toilet training.
Coordinate developmental and behavioral screenings, identify protective and risk factors with families, and coordinate maternal depression screenings.
Track progress during ongoing checkups addressing child development and family factors.
Work with the pediatric team and Family Connects home-visitors on developmental and parenting concerns.
Collaborate with the HealthySteps Coordinator.
Participate in regularly scheduled reflective supervision.
Participate in community-wide early childhood meetings when appropriate.
Participate in case consultation discussions with other HealthySteps Specialists and Family Connects home-visitors working on the initiative.
Facilitate parent and caregiver education groups as needed.
Provide referrals and track follow-up to help families connect with community resources.
Contribute to a positive, engaging work environment and demonstrate sensitivity to the service population’s cultural and socioeconomic characteristics.
Demonstrate the CHS Mission, Vision, and Values in performing job duties.
Participate in departmental meetings, training, education, and quality processes.
Comply with CHS’s code of conduct, policies, procedures, and other obligations.
Perform other duties related to department goals and projects as needed.
Work and travel within Guilford County and attend to CHS business using a valid North Carolina driver’s license, adequate auto insurance, and access to an operating vehicle.
Work flexible hours, including some evenings and weekends, and remain available by telephone and email during specified hours when working remotely.
Work independently from a home office when applicable and adhere to deadlines.