Healthy Transitions Team Lead

Children's Hope Alliance•Statesville, NC

2d•$49,440 - $58,710

About The Position

The Healthy Transitions Team Lead oversees programming under the SAMHSA NC Healthy Transitions grant for youth and young adults ages 16–25 experiencing serious mental illness and/or co-occurring disabilities. The role applies System of Care principles, person-centered care, and trauma-informed approaches to support access to youth-friendly services, youth voice and choice, reduced stigma, and successful transitions to adulthood. The Team Lead manages grant activities and deliverables, program operations, and team processes; supervises and develops a multidisciplinary team; and monitors progress toward program goals. The role also coordinates care and support planning, builds community and government partnerships, serves as the primary liaison with the state-level Healthy Transitions team, and collaborates on training, policy development, and systems change. The position requires timely documentation, reporting, and completion of required training.

Requirements

Bachelor’s degree in a human services field.
Two years of previous work experience with people ages 16–24 who have a mental health condition and/or co-occurring condition.
Ability to operate a vehicle for job duties and maintain a valid North Carolina driver’s license and insurance.
Ability to meet the physical demands of the role, including occasionally lifting and/or moving up to 30 pounds.
Ability to perform essential functions including reading, typing, writing, speaking, using a telephone, driving, and therapeutically restraining children and adolescents in crisis situations.

Nice To Haves

Experience supervising others.
Experience supervising a program.

Responsibilities

Ensure grant deliverables are met as identified in the Scope of Work.
Support development, implementation, and evaluation of the Healthy Transitions Project.
Support efforts to meet or exceed project grant goals and objectives.
Ensure services follow System of Care principles, trauma-informed approaches, person-centered and self-directed care, and honor youth voice and choice.
Ensure program activities and events use youth and family peers, youth leadership, and youth self-advocacy.
Oversee program operations and team processes in accordance with agency and program policies and procedures.
Manage program and team member compliance with agency, program, and grant requirements.
Manage referrals and caseload assignments.
Oversee outreach and engagement, screening and assessment, care and support planning, coordinated service delivery, discharge planning, and aftercare planning.
Ensure care and support planning is youth-driven and addresses individual barriers to transitioning to adulthood.
Facilitate weekly team meetings to address recipients’ emerging and urgent needs promptly.
Supervise, coach, and support program staff; conduct performance evaluations and support professional development goals.
Interview, hire, and train new team members.
Build and model a supportive, performance-driven team culture.
Participate in leadership development opportunities.
Build relationships with community organizations, government entities, providers, and other organizations serving youth and young adults to drive systems change and promote youth voice.
Serve as the primary liaison with the state-level Healthy Transitions team.
Partner with the NC State Healthy Transitions Team at UNCG and direct service providers to develop and provide training and presentations to community stakeholders and the mental health workforce.
Collaborate with the NC State Healthy Transitions Team at UNCG, NC DMHDDSAS, and CHA team members to define, implement, support, and sustain Youth & Young Adult Peer Support; assist with updates to System of Care Guidelines for transition-age youth; and provide input on related policy changes.
Collaborate with internal and external stakeholders to promote youth- and young-adult-driven care and improve access and engagement.
Stay abreast of current and emerging trends and best practices for transition-age youth.
Complete documentation within agency deadlines and regulatory guidelines.
Prepare clear, concise reports and reviews in a timely manner as requested or assigned.
Complete assigned training within required time limits.
Perform other duties as assigned.
Contribute to the company mission, organize and prioritize work, complete required trainings and meetings, meet quality and timeliness expectations, follow policies and procedures, communicate effectively, contribute to teamwork, demonstrate leadership, and show cultural competence.