Healthy Transitions Team Lead

Children's Hope Alliance•Statesville, NC

About The Position

The Healthy Transitions Team Lead oversees programming under the SAMHSA NC Healthy Transitions grant for youth and young adults ages 16–25 who are experiencing serious mental illness and/or co-occurring disabilities. The role applies System of Care principles, person-centered care, and trauma-informed approaches to support youth-friendly services, youth voice and choice, reduced stigma, and successful transitions to adulthood. This leadership position manages grant activities and deliverables, program operations, and team processes; supervises a multidisciplinary team; and monitors progress toward program goals. The Team Lead coordinates referrals, caseload assignments, and service delivery, and ensures care planning is youth-driven and responsive to individual barriers to adulthood. The role also builds partnerships with community and government stakeholders, serves as the primary liaison to the state-level Healthy Transitions team, and contributes to training, systems change, and policy development. The position requires a bachelor's degree in a human services field and two years of experience working with the specified population. The employee must be able to operate a vehicle for job duties, maintain a valid North Carolina driver's license and insurance, and occasionally travel to different locations.

Requirements

Bachelor's degree in a human services field.
Two years of previous work experience with 16–24-year-olds with a mental health condition and/or a co-occurring condition.
Ability to operate a vehicle for job duties and maintain a valid North Carolina driver's license with insurance.
Ability to meet the physical requirements of the position, including occasional lifting or moving of up to 30 pounds and the listed physical activities and vision abilities.
Ability to perform essential functions including reading, typing, writing, speaking, using a telephone, prolonged desk sitting and computer work, driving, public speaking, and therapeutically restraining children and adolescents in crisis situations.
Complete assigned training within required time limits.

Nice To Haves

Experience supervising others.
Experience supervising a program.

Responsibilities

Ensure grant deliverables are met as identified in the Scope of Work.
Support development, implementation, and evaluation activities of the Healthy Transitions Project and efforts to meet or exceed grant goals and objectives.
Ensure services are coordinated and delivered according to System of Care principles, trauma-informed approaches, person-centered and self-directed care, and youth voice and choice.
Ensure program activities and events engage youth and family peers and promote youth leadership and self-advocacy.
Oversee and manage program operations and team processes in accordance with agency and program policies and procedures.
Manage program and staff compliance with agency, program, and grant requirements.
Manage the referral process and caseload assignment.
Oversee outreach and engagement, screening and assessment, care and support planning, coordinated service delivery, discharge planning, and aftercare planning.
Ensure recipient care and support plans are youth-driven and address individual barriers to transition to adulthood.
Facilitate weekly team meetings to address recipients’ emerging and urgent needs promptly.
Supervise, coach, and support program staff; conduct performance evaluations and support professional development goals.
Interview, hire, and train new Healthy Transitions Team members.
Build and model a supportive, performance-driven team culture and participate in leadership development opportunities.
Build relationships with community organizations, government entities, providers, and others serving youth and young adults to promote systems change and youth voice.
Serve as the primary liaison with the state-level Healthy Transitions team.
Partner with the NC State Healthy Transitions Team at UNCG and direct service providers to develop and deliver training and presentations for community stakeholders and the mental health workforce.
Partner with the NC State Healthy Transitions Team at UNCG, NC DMHDDSAS, and CHA Healthy Transitions Team members to define, implement, support, and sustain Youth & Young Adult Peer Support; contribute to updates to System of Care Guidelines for transition-age youth and associated policy-level change.
Collaborate with internal and external stakeholders to promote youth- and young-adult-driven care and improve access and engagement.
Remain current on industry trends and best practices for transition-age youth.
Complete documentation within agency deadlines and regulatory guidelines; prepare requested or assigned reports and reviews accurately and on time.
Complete assigned training within required time limits and perform other duties as assigned.
Meet general employee expectations regarding mission contribution, organization, professional development, timeliness and accuracy, professionalism, teamwork, communication, leadership, and cultural competence.
Operate a vehicle for job duties, maintain a valid North Carolina driver's license and insurance, and occasionally travel to different locations.