Healthlink Program Manager (Medical Clinic Director)

Fathers•Selma, AL

9d•Onsite

About The Position

The Healthlink Program Manager (Medical Clinic Director) is responsible for leading all HealthLink operations, including Prescription Assistance (RxAssist), diabetes and blood pressure programs, nutrition and chronic disease education, and senior voucher enrollment. This role ensures compliance with HIPAA standards, maintains accurate electronic health records, and captures program data. The manager provides oversight for the Doc-On-the-Spot clinic and visiting specialty clinics, supervises staff, serves as a liaison to healthcare partners, coordinates training, manages the program budget, and performs administrative duties. The position requires maintaining professional relationships, coordinating treatment teams, and supporting front desk operations. Occasional evening or weekend work may be required.

Requirements

Medical or nursing degree (or equivalent credential).
Current CPR certification.
Minimum 3 years of healthcare experience.
Knowledge of medical terminology and chronic disease management.
Experience supervising staff.
Proficiency with electronic health records and databases.
Strong communication, organizational, and leadership skills.
Knowledgeable in basic medical terminology.

Nice To Haves

Experience in nonprofit or community health settings.
Familiarity with prescription assistance programs and chronic disease resources.
Experience in grant writing or medical correspondence.

Responsibilities

Lead all HealthLink operations including Prescription Assistance (RxAssist), diabetes and blood pressure programs, nutrition and chronic disease education, and senior voucher enrollment.
Ensure compliance with HIPAA standards and maintain accurate electronic health records.
Capture and track program data in the organizational database system.
Provide oversight and coordination for the Doc-On-the-Spot clinic and all visiting specialty clinics.
Supervise the Doc-On-the-Spot staff and all HealthLink program staff, including Medical Advocates.
Provide training, leadership, mentorship, scheduling, evaluations, and performance oversight.
Serve as primary liaison to Lions Eye Clinic, Doc-On-the-Spot, UAB partnerships, Hear Here, Five Horizons, and additional healthcare partners.
Hold quarterly coordination meetings with Doc-On-the-Spot, UAB, and partner providers.
Provide onboarding and orientation for rotating physicians, podiatrists, specialists, and visiting clinical teams.
Coordinate diabetes management classes, nutrition education, and chronic disease workshops.
Provide trainings to HealthLink staff and partner agencies as needed.
Manage program budget and purchasing.
Provide accurate data to the Development office for grant reporting.
Maintain professional relationships across partner agencies and clinical networks.
Coordinate treatment teams and visiting clinical groups using the Doc-On-the-Spot clinic or other medical programs on site.
Provide orientation, introductions, and facility walkthroughs for new clinical partners and their teams.
Coordinate/support with continuous coverage of the front desk area as needed, ensuring a welcoming and efficient environment.
Perform basic administrative duties, including phone management, filing, communication support, mail-outs, and general office operations.
Perform all other duties as assigned.