Healthcare Tech Senior Associate Payer Services Epic Tapestry Configuration

Huron Consulting Services • Chicago, IL

2d • Remote

About The Position

Join Huron’s HDTx Payer Services team to help health plans, provider-sponsored plans, payviders, and healthcare organizations improve how they configure, optimize, and operate Epic Tapestry. The Epic Tapestry Configuration Senior Associate performs hands-on build, configuration, testing, troubleshooting, and implementation work across payer and managed care workflows, including claims, contracts, benefits, eligibility and enrollment, utilization management, authorizations, provider data, premium billing, accounts payable, CRM, and related integrations. The role translates business requirements and contract language into accurate system configuration, partners with operations and IT teams, validates build quality, and supports client outcomes in a consulting environment.

The position supports the full build lifecycle, from requirements review and design through configuration, testing, defect triage, approvals, and production migration. It also supports implementations, optimizations, upgrades, cutovers, go-lives, stabilization, and hyper-care. The role requires collaboration with a broad range of client stakeholders and may be primarily remote, with travel to client sites, Huron offices, or project-related meetings as needed.

The estimated base salary is $115,000–$145,000. The position is also eligible for Huron’s annual incentive compensation program; the stated total estimated compensation range, inclusive of incentive opportunity, is $134,550–$168,480. Benefits may include medical, dental, and vision coverage, wellness programs, retirement savings options, paid time off, and other programs available to eligible employees. This opportunity is not available to H1B candidates or third-party vendors.

Requirements

• At least 5 years of Epic Tapestry configuration experience.
• Current Epic Tapestry certification in one or more relevant areas, such as AP Claims, Claims Administration, Contracts Administration, Benefits Engine, Membership/Enrollment and Eligibility, Utilization Management, CRM, Accounts Payable, Premium Billing, or related Tapestry modules.
• At least 3 years of hands-on Epic Tapestry build, testing, implementation, production support, or optimization experience.
• Experience with legacy payer platforms or migrations, such as Facets, QNXT, AMISYS, HealthRules, EZ-CAP, IKA, or other core administration platforms.
• Experience configuring one or more core Tapestry areas, such as claims, contracts, provider data, benefits, eligibility/enrollment, authorizations, referrals, utilization management, premium billing, or CRM.
• Strong understanding of managed care, health plan, payer, payvider, or provider-sponsored plan operations, including claims processing, benefits, eligibility, authorizations, provider networks, and contract reimbursement concepts.
• Experience with EDI and payer transaction workflows, such as 834, 835, 837, 278, 275, 997, ANSI X12, enrollment files, remittance files, or claims integrations.
• Experience translating business requirements, payer rules, contract terms, fee schedules, CPT/HCPCS/ICD coding logic, reimbursement concepts, or operational needs into system configuration.
• Demonstrated experience supporting unit, regression, integrated, and user acceptance testing, defect resolution, and production validation.
• Ability to troubleshoot configuration-related issues and identify root causes across workflows, build, claims pricing, benefits, eligibility, contracts, work queues, and integrations.
• Strong documentation, analytical, communication, and problem-solving skills.
• Ability to work independently and collaboratively in a client-facing consulting environment.
• Ability to travel based on client, enterprise, or project needs.

Responsibilities

• Configure, build, maintain, and optimize Epic Tapestry applications across areas including claims, contracts, benefits, membership and eligibility, utilization management, authorizations, provider data, CRM, accounts payable, and premium billing.
• Translate business, operational, regulatory, and contract requirements into Tapestry configuration, system design decisions, workflows, and documentation.
• Configure provider contracts, fee schedules, pricing logic, benefits, claim editing rules, referrals, authorizations, eligibility files, and related payer or payvider workflows.
• Support build lifecycle activities, including requirements review, design, configuration, unit and integrated testing, user acceptance testing, defect triage, approvals, and production migration.
• Create and maintain build specifications, configuration decision records, test scripts, process flows, change-control documentation, and operational support procedures.
• Troubleshoot Tapestry issues involving claims adjudication, payment discrepancies, contracts, benefits, eligibility, authorizations, provider setup, work queues, and downstream integrations.
• Partner with business stakeholders and teams in payer operations, provider contracting, claims, enrollment, utilization management, finance, compliance, IT, and Epic technical and application teams to resolve issues and deliver solutions.
• Support Epic implementations, optimizations, upgrades, cutover activities, go-lives, stabilization, and hyper-care support.
• Use project and Epic-related tools such as Data Courier, Build Mover or content management, ServiceNow, Jira, SharePoint, Reporting Workbench, Clarity, Caboodle, and other client tools as required.
• Identify configuration impacts, testing needs, risks, and dependencies across upstream and downstream systems, including EDI and payer platform integrations.
• Participate in project governance, status reporting, issue tracking, action-item follow-up, and continuous improvement initiatives.
• Provide knowledge transfer, training, and support to client teams, analysts, and project stakeholders.

Benefits

• Medical, dental, and vision coverage
• 401(k) plan with employer match
• Employee stock purchase plan
• Paid time off
• Paid parental leave
• Adoption assistance
• Wellness program, including annual health screenings, coaching, and on-site workshops
• Retirement savings options
• Annual incentive compensation program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed