Healthcare Support Specialist I
About The Position
ATA Services, Inc is in search of qualified candidates for the position of Healthcare Support Specialist at the Agency of Human Services with the Department of Vermont Health Access. The Vermont Healthcare Support Specialist I (VHSSI) determines applicant eligibility for Vermont's health care programs including Medicaid, Dr. Dynasaur, Healthy Vermonters, VPHARM, and Vermont Health Connect. The VHSSI reviews and enters applications for Vermont's health care programs to determine eligibility and complete enrollment and plan selection and processes changes with extreme attention to detail to ensure accurate processing. The VHSI regularly processes work in each of the health care programs/subprograms. The majority of VHSSI work is processed off-line with customer outreach completed as needed.
Requirements
- Experience with Microsoft word
- Experience with SharePoint
- Strong written communication skills
- Ability to follow complex job aids and instructions
- Ability to navigate multiple programs and or interfaces at the same time
- Understanding and the ability to explain policies/procedures or rules/regulations
Responsibilities
- Researching and resolving discrepancies in healthcare profiles.
- Reviews and enters applications and life changes with accurate eligibility.
- Can work multiple work buckets.
- Subsidy, Coverage Dates and Eligibility Discrepancies.
- Reconciliation of the different systems to ensure all data aligns with the health exchange and our carrier partners.
- Provides excellent customer service
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
