Support Specialist I

Southern Illinois Healthcare•Carbondale, IL

17h•Onsite

About The Position

The Facilities Management Support Specialist (FM Support Specialist) provides administrative support for all facilities management staff and departmental processes as well as associated database management. The FM Support Specialist is assigned a primary function by role. Cross training is managed by the Support Supervisor as required.

Requirements

High School Diploma /GED.
Microsoft Office programs and general database knowledge
Detail-oriented with a critical degree of accuracy regarding data entry and analysis
Multi-tasking and organizational skills to prioritize workload in a high energy and fast paced environment

Nice To Haves

Office experience preferred.

Responsibilities

Deals discretely with sensitive, confidential information concerning professional affairs, personal performance of staff and confidential departmental information, System planning and affairs, and other documents or communications.
Monitors and maintains assigned database programs utilized by Facilities Management departments or utilized for system-wide processes managed by Facilities Management.
Provides primary support for Manager, Lead, and front-line staff of assigned department.
Works independently to publish and distribute scheduled reports, data, and specialty documents.
Processes direct and phone que calls in a busy office environment.
Dispatches work requests to Facilities Management front line staff based on established procedures.
Collaborates with vendors and SIH staff to research and identify parts, supplies, or services needed.
Submits requisitions, expense authorizations, or special orders as required to procure products or services as assigned.
Completes other duties as assigned.