Healthcare Specialist (USRN) - Metro Manila

WNS Global Services

7d • Onsite

About The Position

The Site CSR is primarily responsible for making outbound calls to and accepting inbound calls from healthcare providers to answer questions about the requirement to participate, assistance with registration and login, assessment completion and questions regarding scoring results.

Requirements

• Active PRC and USRN License
• 2 years Bedside Experience
• At least 2 years Triage Phone handling experience
• Excellent verbal/written communication skills, including the ability to handle interactions with facility personnel and providers in a professional manner.
• Good knowledge in Healthcare or Medical domain
• Willing to work on shifting schedule - night and graveyard shift
• Willing to work on holidays / weekends
• Can start ASAP

Nice To Haves

• ER / OR / Medical Surgical / UR / UM / Triage / ICU / Hemodialysis experience

Responsibilities

• Making outbound calls to healthcare providers
• Accepting inbound calls from healthcare providers
• Answering questions about participation requirements
• Assisting with registration and login
• Answering questions regarding assessment completion and scoring results

Benefits

• Structured career path
• Growing and expanding team – more internal career progression opportunities for all
• Safe work environment
• Free HMO Coverage from Day 1, including your dependents
• Skills Training opportunities
• Paid Leaves
• Annual appraisal

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed