Remote Healthcare Specialist (PHRN)

WNS Global Services
Remote

About The Position

The Site CSR is primarily responsible for making outbound calls to and accepting inbound calls from healthcare providers to answer questions about the requirement to participate, assistance with registration and login, assessment completion and questions regarding scoring results.

Requirements

  • Must have an active PRC License
  • 2 years bedside / clinical experience
  • Excellent communication skills

Nice To Haves

  • Preferably with 6 months BPO healthcare account experience

Responsibilities

  • Making outbound calls to healthcare providers
  • Accepting inbound calls from healthcare providers
  • Answering questions about the requirement to participate
  • Assisting with registration and login
  • Assisting with assessment completion
  • Answering questions regarding scoring results

Benefits

  • Free HMO coverage from day 1, including your domestic partner
  • Skills training opportunities
  • Paid leaves
  • Annual appraisal
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