Healthcare Sales - Remote

Teleperformance•Concordia, IN

12d•Remote

About The Position

As a Healthcare Sales Specialist, you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment. Application Deadline: Ongoing until positions are filled. To apply, please visit the TP Careers site at https://www.tp.com/en-us/careers. Currently, employment is restricted to residents of the following states: AL, AR, AZ, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NJ, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY. About TP TP is a leading global provider of digital business services. We partner with the world's most prominent brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, we are a force for good in our communities and for our clients.

Requirements

High School Diploma or equivalent.
Minimum of 6 months of customer service experience.
Must be 18 years of age or older.
Ability to type at least 25 words per minute.
Comfortable with desktop computer systems and have general knowledge of Windows-based systems.
Customer service and/or sales experience preferred.
A dedicated workspace located near your router to support a hardwired Ethernet connection (minimum 15 Mbps download/10 Mbps upload, ISP under 50ms).
Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN

Nice To Haves

Sales background preferred but not required
College degree preferred but not required

Responsibilities

Place outbound calls to Medicare eligible customers (from qualified Leads) who are interested in different plan options.
Ask required questions in script (questions are required, script not verbatim)
Utilize rebuttals to overcome caller objections
Be able to explain why this is beneficial for them during open enrollment
Meet transfer targets
Appropriately disposition each call