Customer Success Agent (080326)

SelectQuote, Inc.•UNAVAILABLE, Remote

5h•Hybrid

About The Position

This is a SALES production role with heavy commission and set metrics to attain. Sales agents in this role have an engaging hybrid role that combines sales and client relations. The goal of this position is to maximize health outcomes for clients by offering tailored wellness recommendations. Agents in this role also upsell SelectQuote’s proprietary pharmacy options. This agent will coordinate closely with the client, carrier, and providers. They acquaint clients with our platform of education, coordination, and facilitation of future services, to ensure they are utilizing the best healthcare available to them. We offer a W-2 base pay plus commissions, which result in a first-year target income of $62,000+. This role is best suited for commission seeking candidates who want uncapped commission potential. Top agents who are focused on the commission potential can earn above $103k annually. Other performance-based incentives could include SPIFFS. Top agents can also be eligible to win an annual company wide trip!

Requirements

Sales experience is strongly preferred - this could include phone sales, wireless sales, or other commission-incentivized positions
Commission driven - Agents who do well here are driven by our uncapped commission structure and do not just settle for the hourly rate
Ability to adjust to business needs & changes - You need to be able to commit to high-volume hours during peak season. Our agents make nearly ⅓ of their income during a 7-week period, and we need all hands on deck during this time. Schedules are dependent upon business needs.
High school diploma or the equivalent is required
Hardwired high-speed internet connection with a minimum download speed of 20mbps and upload speed of 20mbps
Technology skills - We use a proprietary CRM system that requires multiple screens and an ability to manipulate multiple systems and find critical information while maintaining a conversation with the client; efficiency with Google Suite, soft phones, and multiple screens is crucial for success

Responsibilities

Maximize health outcomes for clients by offering tailored wellness recommendations.
Upsell SelectQuote’s proprietary pharmacy options.
Coordinate closely with the client, carrier, and providers.
Acquaint clients with our platform of education, coordination, and facilitation of future services, to ensure they are utilizing the best healthcare available to them.