Healthcare Relationship Associate
KeyBank•Glastonbury, CT
•Hybrid
About The Position
The Relationship Associate is responsible for managing healthcare partnerships, handling administrative functions, maintaining partner records, coordinating communications, and assisting with partner engagement activities. Responsible for existing product adoption and expansion and leveraging marketing initiative to build partner engagement.
Requirements
- A minimum of 1 year experience in healthcare, sales or customer-facing roles (required)
- Prioritizing the needs, behaviors, and feedback of customers to guide product decisions and deliver exceptional user experiences.
- An understanding of banking operations, financial principles, and market dynamics to make informed product decisions.
- Written and verbal skills; ability to organize information in a clear, consistent format; ability to articulate a clear, well-thought-out message and formal delivery; skills in creating PowerPoint presentations.
- Effectively setting priorities, managing timelines, and coordinating resources to execute business initiatives.
Nice To Haves
- Bachelor's degree in healthcare administration, business, or related field or equivalent experience (preferred)
Responsibilities
- Assist in partner onboarding and documentation
- Maintain partner databases and update records accurately
- Coordinate meetings, calls, and events with healthcare partners
- Prepare and distribute communications, including newsletters and program updates
- Assist in the creation of presentations and reports
- Support the execution of partner engagement and outreach initiatives
- Conduct basic research on partner organizations and industry trends
- Performs other duties as assigned; duties, responsibilities and/or activities may change, or new ones may be assigned at any time with or without notice
- Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key.
Benefits
- Eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
