Healthcare Recruiter

MGA Homecare•Nashville, TN

About The Position

This role involves recruiting new candidates and managing current field staff, including training, orientation, and ensuring applicant qualifications match job requirements. The position also handles scheduling for staff, managing time and attendance, verifying timesheets, and maintaining client confidentiality. Additionally, the role involves scheduling new admissions, managing client care schedules, and providing customer service to both clients and external employees. The Healthcare Recruiter will support the company's mission and goals, represent the company professionally, and adhere to all company policies and procedures.

Requirements

  • High School Education- associate's degree preferred
  • Ability to effectively communicate in English- verbal and written (Additional languages preferred)
  • Previous Customer Service Experience
  • Demonstrate ability to work independently
  • Fits the MGA culture
  • Ability to pass a background check

Nice To Haves

  • Additional languages preferred

Responsibilities

  • Recruit new candidates and manage current field staff.
  • Train new employees and provide orientation assistance.
  • Determine applicant qualifications by interviewing applicants, analyzing responses, and verifying references.
  • Attract applicants by placing job advertisements, on websites, and other sources.
  • Negotiate salaries with candidates/external employees.
  • Complete requested schedules for staff, pending authorization.
  • Assist with external employee’s time and attendance issues.
  • Verify time sheets against schedule.
  • Always adhere to client confidentiality.
  • Rotate shifts as part of the on-call schedule.
  • Schedule new admissions, giving non-clinical information to caregivers.
  • Manage client’s care schedules.
  • Provide customer service to both clients and external employees.
  • Perform all other duties assigned by Recruiting Manager.
  • Support and execute the mission, ethics, and goals of the company effectively.
  • Represent themselves in a positive and professional manner in the company and community.
  • Adhere to dress code with a clean and neat professional appearance.
  • Report on time and as scheduled to complete work within the designated time.
  • Adhere to all company policies and procedures outlined in Employee Handbook, Employee Agreement, or communicated from executive team.
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