Healthcare Receptionist

Cornerstone Care•Greensboro, NC

1d•$18 - $19•Onsite

About The Position

Cornerstone Care is seeking a Healthcare Receptionist to join their team in Greensboro, PA. This full-time position is crucial to fulfilling the mission of improving patient and community health, with a special focus on the underserved. Cornerstone Care is recognized as a leading family care center in Southwestern PA and Northern WV, offering affordable healthcare. The role involves effective communication with diverse patient and organizational members, optimizing schedules, and ensuring a positive patient experience.

Requirements

High School education
Effective communication skills with a broad range of patients, community and organizational members.

Responsibilities

Greets patients professionally and timely both in person and on the phone.
Answers patient questions or properly refers to appropriate staff.
Optimizes provider schedules and patient satisfaction with efficient scheduling and follows outlined scheduling protocols.
Notifies providers and/or clinical team of patient arrivals and effectively communicates essential patient details to clinical team.
Decreases patient anxieties by effectively explaining wait times and visit expectations.
Maintains patient accounts by obtaining, recording, and updating personal, demographic, and financial information.
Collects and processes patient payments for services.
Assists patients with billing questions, registration forms, sliding fee and other service applications.
Verifies insurance eligibility and benefits.
Selects appropriate insurance for visit type.
Obtains authorization for services, when appropriate.
Enters treatment charges and encounter adjustments and schedules follow up appointments to finalize visit.
Retrieves outside records to update patient charts for clinical teams.
Scans and files registration forms, insurance cards, and various clinical information into patient’s electronic health record.
Balances daily payments and prepares bank deposits.