Healthcare Receptionist

Cornerstone Care•Perry Township, PA

2d•$18 - $19•Onsite

About The Position

Cornerstone Care is seeking a Healthcare Receptionist to join their team at their Mt Morris location. This full-time position offers the opportunity to make a difference by assisting in the mission to improve the health of patients and community residents, with a special concern for the underserved. Cornerstone Care is described as the best family care center across Southwestern PA and Northern WV for affordable healthcare, with a dynamic team of professionals where contributions and voices make a difference. The role involves effective communication with a broad range of patients, community, and organizational members.

Requirements

Communicates effectively with a broad range of patients, community and organizational members.
High School education level.
Ability to maintain patient accounts by obtaining, recording, and updating personal, demographic, and financial information.
Ability to collect and process patient payments for services.
Ability to assist patients with billing questions, registration forms, sliding fee and other service applications.
Ability to verify insurance eligibility and benefits.
Ability to enter treatment charges and encounter adjustments and schedule follow up appointments.
Ability to retrieve outside records to update patient charts.
Ability to scan and file registration forms, insurance cards, and various clinical information into patient’s electronic health record.
Ability to balance daily payments and prepare bank deposits.

Nice To Haves

Experience in a healthcare setting.
Familiarity with electronic health records (EHR) systems.

Responsibilities

Greets patients professionally and timely both in person and on the phone.
Answers patient questions or properly refers to appropriate staff.
Optimizes provider schedules and patient satisfaction with efficient scheduling and follows outlined scheduling protocols.
Notifies providers and/or clinical team of patient arrivals and effectively communicates essential patient details to clinical team.
Decreases patient anxieties by effectively explaining wait times and visit expectations.
Maintains patient accounts by obtaining, recording, and updating personal, demographic, and financial information.
Collects and processes patient payments for services.
Assists patients with billing questions, registration forms, sliding fee and other service applications.
Verifies insurance eligibility and benefits.
Selects appropriate insurance for visit type.
Obtains authorization for services, when appropriate.
Enters treatment charges and encounter adjustments and schedules follow up appointments to finalize visit.
Retrieves outside records to update patient charts for clinical teams.
Scans and files registration forms, insurance cards, and various clinical information into patient’s electronic health record.
Balances daily payments and prepares bank deposits.