Healthcare Partnerships Director

Homewood Health Centre • Edmonton, AB

2d • CA$80,000 - CA$110,000

About The Position

Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning. As a Healthcare Partnerships Director, you will be an integral part of a collaborative team focused on delivering seamless services and programs to our clients and customers. If you are looking for a company that is constantly moving forward in pursuit of successful outcomes, get ready to love it here!

Requirements

• Minimum 5 years sales or customer facing experience in healthcare sales such as pharmaceuticals, medical devices or mental health; or experience in insurance, disability management, private executive health clinics, healthcare consulting firms or treatment competitors
• Demonstrated success managing accounts, handling objections, building long-term relationships, delivering excellent customer service and achieving goals
• Deep understanding of healthcare in Canada and the access points to it; may have an established network of contacts
• Excel at growing referrals by building meaningful, trust-based relationships and delivering consultative sales solutions
• Exceptional interpersonal, written and presentation skills that enable you to connect with diverse healthcare professionals, even in high-pressure and formal settings
• Confident using virtual meeting platforms, CRM systems and remote collaboration tools
• Outstanding time management skills and ability to effectively prioritize tasks and manage your schedule
• Analytical and resourceful with a keen ability to gather insights and make informed decisions
• Eager to deepen your understanding of mental health and addiction recovery terminology and evidence-based practices
• Respect for patient confidentiality and upholding privacy regulations with the highest level of integrity
• Collaborative team player who works seamlessly across departments to align strategies and drive results
• Knowledge of business development and budgeting principles to enable sound financial decisions

Nice To Haves

• Bachelor’s degree in a health-related discipline is preferred; diplomas in health-related disciplines will also be considered

Responsibilities

• Build and nurture lasting relationships with healthcare partners, ensuring their satisfaction and trust while driving referral growth
• Serve as the trusted primary contact for healthcare partners, handling inquiries and resolving escalations with care and professionalism
• Implement creative retention strategies that strengthen partner engagement and encourage repeat referrals
• Proactively identify and pursue new referral channels through strategic outreach and relationship-building
• Host impactful facility tours, productive partner meetings and engaging events within your territory
• Represent the organization with pride at industry events, conferences and exhibits, expanding your network and influence
• Create customized account plans, including strategic outreach, compelling proposals and well-crafted RFP responses
• Strategically plan travel schedules to maximize efficiency and ensure comprehensive territory coverage
• Monitor and analyze referral volumes, territory performance and needs assessments to inform strategic decisions
• Manage budgets, track expenses and align efforts with financial objectives
• Stay ahead of the curve on healthcare policies, funding opportunities and trends in mental health and addiction care
• Work closely with internal teams to align goals and deliver exceptional results for our partners and patients

Benefits

• Fair and competitive compensation model
• Pay rates tailored to reflect differences in operating environments and job requirements
• Compensation influenced by many factors including compensation principles or approach for a role or job function, organizational tenure, experience, qualifications or premium skills, external competitiveness, internal comparability, geography and work performance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree