Ops & Tech Professional II

Aon Corporation • Fort Washington, PA

11h • Hybrid

About The Position

Reporting to Director of Healthcare Strategic Projects, the Healthcare Operations Technical Specialist is responsible for supporting the implementation of carrier requests, business strategies and IT initiatives that support Affinity Healthcare's systems and programs. This position is hybrid, with required in-office days located in Fort Washington, PA.
Your impact as a Healthcare Operations Technical Specialist

Requirements

• 7+ years of business experience preferably in the insurance industry
• Critical Thinking: has technical expertise to accomplish complex processes/tasks.
• Problem Solving: experience analyzing complex issues and creative solutioning.
• Proficiency in Microsoft Office Suite
• Intermediate experience with Excel and SQL
• Strong organizational skills with attention to detail and accuracy
• Excellent communication: both written and verbal.
• Proactive Management Style and consistent follow-through
• Ability to work both independently and collaboratively within a team environment.

Nice To Haves

• 10+ years combination experience with the following roles: PM, BA, QA, Dev/Ops
• Systems Knowledge: AS400, AuMine, Majesco, InsPro, Wintam, CoverWallet
• Insurance industry experience

Responsibilities

• Lead for Affinity Healthcare Deliverables, Projects, and Technology Initiatives
• Manage a mix of compliance requests, carrier rate changes / form filings, annual census, audit findings, corporate IT initiatives, strategic projects that drive revenue growth and optimize expenses.
• Implement workflow tasks until completion of deliverables.
• Understand deliverable deadlines and ensure the accurate and timely implementation.
• Become the subject matter expert (SME) of business processes and supporting systems: AS400, AuMine, InsPro, Majesco, Wintam, CoverWallet, and SmartComm.
• Interact and coordinate with multiple teams (insurance carriers, IT, call center, operations, accounting, compliance, Healthcare leadership)
• Communicate with carrier partners to ensure alignment on project priorities, execution, as well as reporting on project status.

Benefits

• a 401(k) savings plan with employer contributions
• an employee stock purchase plan
• consideration for long-term incentive awards at Aon’s discretion
• medical, dental and vision insurance
• various types of leaves of absence
• paid time off, including 12 paid holidays throughout the calendar year
• 15 days of paid vacation per year
• paid sick leave as provided under state and local paid sick leave laws
• short-term disability and optional long-term disability
• health savings account
• health care and dependent care reimbursement accounts
• employee and dependent life insurance and supplemental life and AD&D insurance
• optional personal insurance policies
• adoption assistance
• tuition assistance
• commuter benefits
• an employee assistance program that includes free counseling sessions
• two “Global Wellbeing Days” each year
• annual incentive plans to receive an annual discretionary bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level