Healthcare Operations Support Specialist (SCA)

Machinify

3d

About The Position

The HCS Operations Support Services team performs activities to healthcare audit client inventory activities such as claim re-pricing, client inventory status reporting, responding to client inquiries, researches and resolves issues that may arise, and other client account ad-hoc reporting and inventory support activities. This position supports short and long term operational/strategic business initiatives, working closely with the business units and the audit teams as well as other team members to ensure on-time deliverables.

Requirements

• Outstanding written and verbal communication skills
• Good critical thinking, questioning, and listening skills; excellent attention to detail
• Problem-solving and task management skills
• Time management skills for managing multiple tasks simultaneously, while completing work within allocated time frames
• Ability to handle changing situations and work within a diverse group
• Strong Microsoft Office suite knowledge
• Ability to work independently but also as a member of a team
• Ability to meet objectives with minimal supervision
• High School Diploma/GED is required
• Experience using Microsoft Excel and other Microsoft Office applications.

Nice To Haves

• Strong technical skills are desired
• Ability to work effectively with diverse teams is desired
• Some college, Associate's or Bachelor’s degree preferred
• Health care data analysis experience including gathering and documenting requirements for projects of all sizes a plus.

Responsibilities

• Monitors internal and external reports and take specific actions based on the information
• Responds to client correspondence and email request for information
• Maintains provider information
• Re-prices claims using client contracts and systems
• Creates, documents, and modifies processes for new and existing clients as needed
• Participates in special ad hoc projects and program initiatives as assigned
• Contributes to team effort by completing assigned projects on time
• Receives feedback and adjusts work priority as necessary
• Performs other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED