Healthcare Operations Facility Administrator

Fresenius Medical Care•San Francisco, CA

13h

About The Position

As a Facility Administrator with Fresenius Medical Care, you will manage and oversee the daily operations of a dialysis clinic, collaborating with the Medical Director and Charge Nurse on the provision of quality patient care. You will enter the Clinical Leadership Program, which supports continuous learning for managers through onboarding, essential functions, business leadership, and advanced leadership. Career advancement opportunities may include a Director of Operations role and then a senior leadership role. The role manages clinic operations, including costs, processes, staffing, quality standards, financials, records, reporting, surveys, and inventory. It also coordinates patient care from admission through discharge, supports patient and family education, and addresses questions and satisfaction feedback. The Facility Administrator leads staffing activities, including hiring, training, performance evaluations, professional development, scheduling, and payroll, and maintains strong physician relationships and compliance with physician privilege requirements. The work includes desk and personal computer work and interaction with facility staff and physicians. Travel between assigned facilities and community locations, and to regional, business unit, and corporate meetings, may be required. The environment is characteristic of a healthcare facility, with controlled air temperature and moderate noise; exposure to infectious and contagious diseases or materials may occur. The stated annual pay range is $71,000 to $176,000, depending on work location and qualifications. Benefits include medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave, and potential performance-based bonuses.

Requirements

Bachelor’s degree or an equivalent combination of education and experience.
At least 4 years of business operations experience in a healthcare facility.

Responsibilities

Manage clinic operations, including costs, processes, staffing, and quality standards.
Provide leadership, coaching, and development plans for direct reports.
Partner with Human Resources, Quality, and Technical Services departments.
Collaborate with the Home Therapies Manager to oversee the facility’s Home Therapies Program.
Maintain medical and operations records and comply with data collection and auditing activities.
Manage clinic financials, efficient use of supplies and equipment, and regular profit-and-loss reviews.
Complete required network reporting and support on-site state or federal surveys.
Coordinate inventory and supply management, review monthly inventory counts, and approve necessary purchase orders.
Collaborate with the Charge RN, Medical Director, and physicians regarding patient care responsibilities.
Coordinate patient care from admission through discharge.
Monitor patient and family education regarding access care and medical instructions.
Address patient and family concerns and questions and review patient satisfaction surveys.
Participate in selection and hiring of team members and ensure completion of new-hire orientation and mandatory training.
Ensure patient care employees complete appropriate training and maintain current licenses and certifications.
Support clinical staff regularly and encourage their professional growth.
Maintain current knowledge of company benefits, policies, procedures, and processes.
Complete employee evaluations and establish annual goals.
Document disciplinary actions and confer with the clinic Director of Operations and Human Resources when needed.
Manage staff scheduling and payroll.
Facilitate physician privilege applications and compliance with Fresenius Medical Care Medical Staff By-Laws.
Maintain strong physician relationships and ensure regular, effective communication.
Participate in the regional Governing Body, an interdisciplinary team that governs policies.
Perform other related duties as assigned.