Healthcare Operations Coordinator
About The Position
Join a Growing Healthcare Organization GetWell Health System is seeking a highly motivated Healthcare Operations Coordinator to support clinic leadership, providers, and staff in delivering exceptional patient care. This position is ideal for someone who enjoys a variety of responsibilities and thrives in a fast-paced healthcare environment. The Healthcare Operations Coordinator serves as a key resource for clinic supervisors and management by assisting with clinical operations, patient services, administrative projects, and daily workflow coordination. This role is perfect for an experienced Medical Assistant, Patient Service Representative, Office Coordinator, or healthcare professional looking to grow into healthcare management and operations.
Requirements
- Minimum of 2 years of healthcare experience.
- Strong organizational and multitasking abilities.
- Excellent communication and customer service skills.
- Proficiency with electronic medical records and Microsoft Office.
- Ability to work independently and manage competing priorities.
- Professional demeanor and strong attention to detail.
Nice To Haves
- Medical Assistant certification or clinical experience.
- Front desk, scheduling, or referral management experience.
- Experience supporting healthcare leadership or management teams.
- Knowledge of healthcare operations and regulatory compliance.
- Experience in a multi-specialty medical practice.
Responsibilities
- Assist supervisors and managers with daily operational activities.
- Coordinate special projects and process improvement initiatives.
- Prepare reports, spreadsheets, audits, and tracking logs.
- Support employee onboarding, training, and administrative follow-up.
- Help ensure compliance with company policies and healthcare regulations.
- Monitor workflow efficiency and communicate operational concerns to leadership.
- Coordinate meetings, schedules, and department communications.
- Greet and assist patients with professionalism and compassion.
- Check patients in and out.
- Schedule appointments and coordinate referrals.
- Answer incoming calls, do outgoing calls, and assist patients with questions.
- Verify insurance and demographic information.
- Support patient satisfaction initiatives and service recovery efforts.
- Assist with patient rooming and intake as needed.
- Obtain vital signs and update patient records.
- Prepare exam rooms and maintain clinical supplies.
- Assist providers and clinical staff with patient flow.
- Support ancillary testing and healthcare services as directed.
Benefits
- Competitive pay and benefits package.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
