Lead Service Associate M-F 2:30pm-11pm

UPS Supply Chain Solutions • Clermont, KY

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About The Position

The Healthcare Lead Service Associate performs hands-on warehouse and customer service work supporting the fulfillment of priority healthcare products, including medical devices, testing equipment, and pharmaceuticals. Activities include receiving products and orders, placing stock into storage, picking and packing orders, shipping, inventory control, and customer service support. The role helps deliver speed, consistency, flexibility, and visibility to healthcare clients.

The associate coordinates warehouse activities and performance with a supervisor and typically acts as a lead by coordinating and checking others’ work, but is not a supervisor. Work is performed autonomously within established procedures, with accuracy, safety, and quality compliance. The role may also support contracted-service delivery and customer relationships, facility operations and compliance, inventory and staffing activities, and recommendations to improve operational efficiency and effectiveness.

Requirements

• Ability to lift up to 70 lbs.
• Legal authorization to work in the United States.
• Successful completion of a background check and drug screen.
• Ability to work autonomously within established procedures and practices.

Responsibilities

• Coordinate with the supervisor on warehouse activities and performance.
• Receive healthcare products and orders, place stock into storage, pick and pack orders, and ship orders.
• Provide customer service support.
• Use material handling equipment to carry out warehouse activities.
• Use RF scanners and a computer-based warehouse management system for outbound, inbound, and inventory-control processes.
• Perform tasks accurately using established job processes, with minimal supervision.
• Ensure transaction accuracy and compliance with safety and quality requirements.
• Coordinate and check the work of others without acting as a supervisor.
• Support facility activities related to government compliance, receipts, kitting, order processing, supplier procurement, inventory, staffing, inspections, employee engagement, development, safety, security, and profitability.
• Support customer relationships and identify and recommend opportunities to improve operational efficiency, effectiveness, and capabilities.

Benefits

• Excellent weekly pay.
• 401(k).
• Medical, dental, and vision benefits after a waiting period.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed