Healthcare Enrollment Specialist

Family Health Centers of San Diego•San Diego, CA

15d•$26 - $32

About The Position

Family Health Centers of San Diego (FHCSD) is seeking a Healthcare Enrollment Specialist to provide health insurance screenings and application assistance to low-income individuals. The position provides health insurance eligibility determinations and application assistance at assigned clinic and community sites, and educates people about health insurance options. The role may involve work in a detention facility environment when designated by the Care Coordination Department. The successful candidate will demonstrate a commitment to community medicine and culturally competent care for medically underserved people. The role requires travel between sites and other locations.

Requirements

Obtain Certified Enrollment Counselor Certification within 90 days of hire and maintain it while in the position.
High school graduate or GED equivalency.
Travel between sites and other locations; have a car, a valid California driver’s license, proof of minimum car insurance required under California law, and an acceptable driving record.
Work effectively with other organizations.
Work effectively with patients from diverse social, cultural, and economic groups.
Work independently and use critical thinking skills.
Have basic knowledge of Medi-Cal, Medi-Cal Managed Care Plans, Covered California, CalFresh, and private insurance.
Bilingual in English and Spanish.
Excellent interpersonal and customer service skills.
Intermediate written and verbal communication skills.

Responsibilities

Provide health insurance eligibility determinations and application assistance at assigned clinic and community sites.
Conduct health insurance options education at appropriate agency and community sites.
Attend community meetings and trainings as needed.
When designated by the Care Coordination Department, carry out the essential function in a detention facility environment.
Document contacts, maintain files, and submit program statistics as needed.
Use an enrollment verification system to document outcomes.
Submit project logs and data reports accurately and on time.
Meet department application and enrollment assistance productivity standards.
Perform other duties as assigned.