Healthcare CX Account Executive

Zoom

7d • $174,500 - $389,400 • Remote

About The Position

Zoom is seeking a highly experienced CX Account Executive with specialized experience selling Contact Center and Agentic AI solutions to the healthcare vertical. This strategic sales role focuses on identifying and capturing greenfield opportunities and driving customer experience outcomes through consultative solution selling. The role targets organizations with 250 or more contact center agents, building a pipeline of net-new business and driving revenue growth.

The position involves prospecting into select greenfield accounts, engaging key lines of business and decision-makers, and managing a disciplined sales process. The Account Executive develops ROI-focused solutions, presents business value to executives, and works with cross-functional teams to support solution delivery and customer success.

Zoom describes its work style as a structured hybrid approach centered around office and remote work environments; the work style for this role is identified as remote. Compensation is listed at $174,500 to $389,400 in base salary and/or on-target earnings, with total direct compensation also considering base salary, bonus, and equity value. Starting pay depends on qualifications and experience, and compensation ranges may vary by location.

Requirements

• At least 8 years of experience selling Contact Center and Agentic AI solutions to net-new prospects in the healthcare vertical.
• A history of identifying and closing new business opportunities.
• Deep understanding of contact center technologies and market dynamics.
• Expertise in value-based selling methodologies and outcome-driven sales approaches.
• Strong proficiency with Salesforce, Clari, LinkedIn Sales Navigator, and ZoomInfo.
• Experience with Account-Based Marketing (ABM) strategies and enterprise prospecting.
• Excellent communication skills and proven strategic thinking capabilities.

Responsibilities

• Prospect into select greenfield accounts by targeting key lines of business and decision-making personas.
• Execute a disciplined sales process, including value selling and MEDDPICC.
• Maintain discipline in pipeline management and forecasting.
• Develop and present comprehensive, ROI-focused solutions addressing customer pain points and business objectives.
• Partner with cross-functional teams to support seamless solution delivery and customer success.
• Deliver executive-level presentations on the value proposition and business impact.

Benefits

• The benefits program offers a variety of perks, benefits, and options to support employees’ physical, mental, emotional, and financial health, work-life balance, and community involvement.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed