Healthcare Customer Care Service Representative

Careington International CorporationFrisco, TX
Onsite

About The Position

Careington International Corporation is seeking energetic, career-oriented Healthcare Customer Service Representatives to work 40 hours per week, onsite, Monday through Friday at 6435 Flyers Way, Frisco, TX 75033. Candidates must live in the DFW metroplex and be able to work onsite. There are no remote options for this role. Join Careington International Corporation in Frisco, TX as a full-time Healthcare Customer Care Service Representative! Enjoy a consistent schedule with weekends off and no late nights. Bilingual in English and Spanish? You may qualify for an additional hourly bonus following evaluation. Hourly pay begins at $18.25 per hour with opportunities for raises during your initial six months of employment.

Requirements

  • Onsite interviews at 6435 Flyers Way, Frisco, TX 75033
  • Work Monday through Friday, on-site at the above address
  • Use a wired headset provided by the company
  • Must pass a drug screen and background check
  • Must live in the DFW metroplex and be able to work onsite

Nice To Haves

  • Apply prior call center experience to deliver high-quality service
  • Bilingual proficiency in Spanish is a plus and may qualify for additional compensation

Responsibilities

  • Efficiently navigate up to six software applications across multiple monitors while managing inbound calls
  • Utilize Microsoft Office Suite (Word, Excel, Outlook) daily to support customer interactions and internal operations
  • Maintain a professional, patient, and helpful phone demeanor to build strong customer relationships

Benefits

  • Benefits eligibility for you and your dependents begins on the first day of the month following 60 days of employment
  • Paid time off accrual
  • 11 paid holidays per calendar year
  • Access to a 401(k) plan with Fidelity after 90 days of employment
  • Clear pathways for career advancement within the company
  • Semi-monthly paydays on the 15th and last day of each month
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