Nursing - Healthcare Coordintator

Active Day•Indianapolis, IN

About The Position

The Healthcare Coordinator coordinates members’ care needs to improve health status and quality of life, prevent or delay deterioration, manage chronic conditions in collaboration with physicians, and integrate medical and social services. The role ensures that work complies with company policies and procedures, safety requirements, and regulatory laws and standards. The Healthcare Coordinator works closely with members and their support teams, including the Care Management team, family or caregivers, Center Director, IHCC Director, Nurse Manager within the center, and the member’s treating practitioners. The position may involve travel of up to 25% within the local market.

Requirements

An MSW or LPN is required; an LPN or RN is preferred.
A valid malpractice insurance policy and registration with the applicable state examining board are required.
MSW candidates must have at least two years of experience providing healthcare coordination.
Valid driver’s license and proof of insurance and vehicle registration.
Experience working in a healthcare facility; experience working with seniors is preferred.
Active CPR certification.
Strong communication and engaging interpersonal skills.
Very strong organizational skills and the ability to shift priorities quickly.
Ability to work a flexible schedule.
Successful background check and, where applicable, completion of additional state-specific regulatory requirements.

Nice To Haves

Experience working with seniors.
LPN or RN qualification.

Responsibilities

Develop and oversee healthcare support plans that coordinate medical care and proactively manage chronic diseases and complex conditions, including recurring falls, depression, and dementia.
Collaborate with treating practitioners, including physicians, on member care.
Review member medications.
Coordinate transitional care from a hospital or nursing facility to a home or assisted living setting.
Support advanced care planning.
Assist with assessment and care planning for members in collaboration with and under the supervision of the Nurse Manager, Director of Nursing, and/or Supervising Registered Nurse.
Assist with or complete required admission paperwork and members’ health records.
Provide health education and instruction to members and their families as needed.
Communicate positively, courteously, and professionally with members, their families, support teams, and the community.
Participate in staff meetings and in-service educational programs.
Collaborate with the cross-functional team and provide feedback and recommendations to enhance members’ quality of care and life.
Comply with company policies and procedures, safety requirements, and regulatory laws and standards.
Assist the center team and members as needed, including assisting with passing out member medication when properly certified.
Perform other duties as changed or assigned.