Healthcare Business Development Manager

Behavior Frontiers•San Antonio, TX

2d•Onsite

About The Position

This is a field-based role requiring 4–5 days per week in the community, meeting face-to-face with physicians, clinics, hospitals, and schools to build and sustain referral relationships. The Healthcare Business Development Manager will be responsible for building and maintaining strong, consultative relationships with physicians, healthcare providers, therapy clinics, hospitals, schools, and community organizations. They will develop and execute strategic account plans for priority referral sources, identifying opportunities to deepen relationships and increase referrals. Daily outreach will be conducted primarily through in-person visits, supplemented by virtual meetings, educational presentations, networking events, and purposeful follow-up. The role involves representing Behavior Frontiers at community events, conferences, resource fairs, and professional networking opportunities, serving as a trusted resource by educating referral partners on ABA therapy, autism services, insurance access, and Behavior Frontiers' clinical programs. Proactive identification and engagement of new referral sources through thoughtful prospecting, networking, and market development activities are key. The position also requires developing and executing territory growth strategies aligned with organizational goals and center capacity, identifying referral barriers and collaborating with internal teams to improve access for families, and analyzing referral trends, market opportunities, and competitive activity to inform outreach priorities. Maintaining a balanced pipeline of prospective, developing, and established referral relationships and participating in strategic business development initiatives to support regional growth are also essential. Collaboration with Clinical Directors, Center Leaders, Intake, Operations, and other cross-functional teams is crucial for aligning outreach efforts, communicating referral and market trends, supporting educational engagement, and delivering an exceptional experience. The role requires maintaining accurate account information, referral activity, opportunity forecasting, and relationship history within Salesforce, and utilizing Salesforce reporting and pipeline data to prioritize outreach efforts and communicate territory performance. Continuous expansion of knowledge of autism spectrum disorder, ABA therapy, payer landscapes, and community resources, participation in ongoing sales, communication, and professional development training, and remaining current on industry trends and best practices in healthcare outreach and referral development are expected. Additional responsibilities include demonstrating a high level of professionalism, accountability, and integrity, adhering to all company policies, compliance requirements, and industry guidelines, and traveling throughout assigned regions 4–5 days per week, including overnight travel as needed. Participation in occasional evening and weekend community events and performing other duties as assigned are also part of the role.

Requirements

Bachelor's degree preferred or equivalent healthcare business development experience.
Experience in physician liaison, healthcare business development, provider relations, pharmaceutical sales, medical device sales, behavioral health, therapy services, or related healthcare outreach preferred.
Demonstrated success building long-term professional relationships and managing a consultative sales process.
Strong presentation, communication, and relationship-building skills.
Experience utilizing Salesforce or similar CRM systems.
Excellent organizational and territory management skills.
Self-motivated with the ability to prioritize, problem-solve, and work independently.
Willingness to travel regularly within assigned markets.

Responsibilities

Build and maintain strong, consultative relationships with physicians, healthcare providers, therapy clinics, hospitals, schools, and community organizations.
Develop and execute strategic account plans for priority referral sources, identifying opportunities to deepen relationships and increase referrals.
Conduct daily outreach primarily through in-person visits to referral sources, supplemented by virtual meetings, educational presentations, networking events, and purposeful follow-up.
Represent Behavior Frontiers at community events, conferences, resource fairs, and professional networking opportunities.
Serve as a trusted resource by educating referral partners on ABA therapy, autism services, insurance access, and Behavior Frontiers' clinical programs.
Proactively identify and engage new referral sources through thoughtful prospecting, networking, and market development activities.
Develop and execute territory growth strategies aligned with organizational goals and center capacity.
Identify referral barriers and collaborate with internal teams to improve access for families.
Analyze referral trends, market opportunities, and competitive activity to inform outreach priorities.
Maintain a balanced pipeline of prospective, developing, and established referral relationships.
Participate in strategic business development initiatives to support regional growth.
Collaborate with Clinical Directors, Center Leaders, Intake, Operations, and other cross-functional teams to align outreach efforts, communicate referral and market trends, support educational engagement with referral partners, and deliver an exceptional experience for both referral sources and the families we serve.
Maintain accurate account information, referral activity, opportunity forecasting, and relationship history within Salesforce.
Utilize Salesforce reporting and pipeline data to prioritize outreach efforts and communicate territory performance.
Continuously expand knowledge of autism spectrum disorder, ABA therapy, payer landscapes, and community resources.
Participate in ongoing sales, communication, and professional development training.
Remain current on industry trends and best practices in healthcare outreach and referral development.
Demonstrate a high level of professionalism, accountability, and integrity in all interactions.
Adhere to all company policies, compliance requirements, and industry guidelines.
Travel throughout assigned regions 4–5 days per week to support provider engagement and business development initiatives, including overnight travel as needed.
Participate in occasional evening and weekend community events.
Perform other duties as assigned.

Benefits

Bonus plan based on sales objectives
Paid mileage and drive time
Competitive pay with optional On-demand paychecks through DailyPay
401K Plan with company match after 6 months of employment
Paid Personal Time Off
Paid Sick Leave
Medical, Dental and Vision insurance
Opportunities for career advancement
Performance and promotion raise
Free Telehealth: Free access to a doctor via telehealth for you and your dependents with no limits and no co-pays
Free Telehealth Mental Health: Free access to a mental health counselor via telehealth for you and your dependents (over age 13) with no limits or co-pays
Employee Assistance Program: Free access to some support services (financial, legal, counseling, etc.)
Fitness: Discounted monthly gym membership to 12,000 gym locations nationwide, as well as free access to workout videos
Deals: Exclusive discounts and savings to 500+ companies and more!
Travel: Discounts on travel essentials including hotels, rental cars, flights, excursions, and more!
Lab Testing Discounts: 10-80% off costs of routine lab work
New Benefits Rx: Discounts on prescription medications from 10-80% at 60,000 locations nationwide